May 20, 2024
11154 Highway 76
Pala, CA 92059
Responsible for the effective and efficient operation of all departments assigned to his/her supervision. Ensures that all hotel, 4 star/4 diamond standards are upheld by all team members. Supervises and coordinates activities of team members engaged in registering and settling of guest accounts. Ensures that the highest standards of quality and service are always maintained. Reports directly to the Assistant Hotel Manager.
To provide Food & Beverage service to the Pala Casino Spa and Resort guests in a positive and professional manner.
The Computer Support Specialist will ensure that all desktop systems run smoothly in a fast-paced 24/7 environment. Responds to requests from computer users regarding hardware, software, telecommunications, or network connection problems. Assists the Systems Administrator(s) with application/network/telecom deployments. Prioritizes requests or problems according to established criteria and enters relevant data into a computerized user-request tracking system. Updates, revises reference materials, and work procedures. Experience with network and telecom system cabling is helpful.
Under the direction of the Director of Sales and the Group Sales Supervisor, this position is responsible for greeting all tour groups upon arrival and other guests. Work closely with the Bus Coordinator on greeting tour groups, tracking and reports.
Welcomes Team Members and applicants with a professional greeting, in person or on the telephone; answering or referring inquiries within Human Resources.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
The Special Events and Promotions Supervisor will play a vital role in planning, coordinating, and executing special events and promotions to enhance the overall guest experience. With a background in promotions, events, or entertainment, and a keen eye for detail, will contribute to creating memorable and engaging experiences for our casino patrons. The ideal candidate will have a passion for guest service and be flexible to work during various shifts, including days, weekends, and evenings.
To collect and process daily coin/currency revenue from the Casino slot machines.
Oversee all food preparation and kitchen service in restaurant.
To manage Pala Casino’s advertising efforts to inform guests of Pala Casino, persuade them to visit Pala Casino, and remind them of the benefits of visiting Pala Casino.
Supervises tower team members to ensure the Hotel and 4 star/4diamond Diamond standards are achieved and maintained. Responsible for organizing, planning, supervising and controlling of daily activities performed by your team members. Reporting directly to the Assistant Executive Housekeeper - Tower.
The Senior Database Marketing Analyst is responsible for performing advanced data analysis of all aspects of Pala Casino Resort and Spa. Responsible for producing reports on numerous data points which will enable management to make more informed business decisions. Provide management with analysis, summaries and recommendations based on your findings. Lead analysis to gather data, organize it into reports and provide conclusions. Perform ad-hoc reporting based on departmental needs.
Responsible for monitoring, servicing, maintaining, and repairing all plumbing equipment as well as commercial and industrial kitchen equipment. This includes and is not limited to kitchens, restrooms, boiler rooms, water features and plant operations.
To provide Food & Beverage service to the Pala Casino Spa and Resort Hotel guests in a positive and professional manner.
Job Purpose: Responsible for properly performing all financial activities related to the General Ledger Accounting division of the Finance department in accordance with established policies, procedures, and controls.
Job Purpose: To perform clerical and administrative functions.
• Provide a 4-diamond high standard service of cleanliness, sanitized, tidiness including exceptional guest service and experience to all hotel guests during the overnight shift.
To ensure the Hotel and 4 diamond standards of cleanliness in all tower public areas and housekeeping work areas are achieved and maintained. Reports directly to assigned Housekeeping Supervisor.
Guest Room Attendant - Grave shift earn up to $30.00 per hour
•Provide a 4-diamond high standard service of cleanliness, sanitized, tidiness including exceptional guest service and experience to all hotel guests during the overnight shift.
Responsible for the safe operation and transport of vehicles on company property, in accordance with established policies, procedures and controls.
Provide all backup service to Anila’s Cucina Rustica wait staff in a positive professional manner.
To provide fine dining Food and Beverage service to the Anila’s Cucina Rustica’s guests in a positive and professional manner.
Responsible for reception and seating of patrons in the restaurant. Responsible for receiving and processing payment from patrons.
Pala chef’s table a contemporary fine dining chef’s table concept with Michelin star aspirations, is seeking a gracious and professional full-time Server Captain. Our service style requires that all our team members concern themselves, primarily, with the needs of our guests on every level. The Server captain is responsible for maintaining sequence of service according to the restaurant standards while providing table service, delivering food, clearing tables, using strong wine and beverage knowledge to upsell during service. Working in a team environment, the role is responsible for the foundational element of high-end butler service for our guests. At Pala chef’s table, this is achieved through a mastery of technical service skills, peer collaboration, an informative approach to the menu and product, and an inherent welcoming and professional demeanor. Candidate must portray unrivaled attention to detail, amazing skills in anticipating guest’s needs, attentive interaction to fulfill guest requests, achieve seamless and distinctive level of service, unparalleled service, indulging guests in luxury, and creating personalized memorable experience. Beverage Service skills of basic mixology.
Responsible for organizing, planning, directing and controlling of the Reception Desk operations, Asst. Hotel Managers, Bell staff , and Concierge Services. Directly supervises and coordinates activities of Team Members engaged in registering and settling of guest accounts. Ensures that the highest standards of quality and service are always maintained. Reporting directly to Director of Hotel Operations.
The Pala Casino chef’s table Food Expeditor has the primary responsibility to serve all guests while providing sincere and prompt tableside service to all guests. The expeditor must be able to call out table numbers, describe all dishes brought to the dining room in an organized attentive manner, and answer all food related questions.
Responsible for reception and seating of patrons in the restaurant. Responsible for receiving and processing payment from patrons.
Responsible for reception and seating of patrons in the restaurant. Responsible for receiving and processing payment from patrons.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
Under the direction of the Pastry Chef/Pastry Sous Chef, the Pastry Cook supports culinary management and hourly staff in daily overall kitchen operations for the Bakery. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation. The position will ensure the highest quality food and service. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Specialty Room to include, but not limited to breakfast pastries, breads, dough’s, ice creams, sorbets, creams, syrups, jams, display/centerpieces, cakes, amenities, truffles, garnishes, cookies, petites fours, coffee cookie, dessert specials and praline, in accordance with departmental quality standards and specifications.
To train and assist Cooks and Pantry Cooks in the preparation and service of all food items applicable to their outlet and individual workstation.
Responsible for the supervision and shift responsibility for multiple Food and Beverage outlets.
Responsible for quickly and accurately delivering orders from the kitchen to guests.
Transport guests to and from destinations in a safe and courteous manner as directed by Hotel Management or a designated supervisor. Keep vehicles stocked and cleaned during shift. Coordinate minor repairs for vehicles. Promote 4 Diamond guest service.
The VIP Casino Services Supervisor is responsible for the oversight of the day-to-day operation of VIP Casino Services under direction or the VIP Casino Services Manager. Accountable for providing unparalleled service to all internal and external guests. Be knowledgeable of all Casino, promotions and property happenings. Ensure that all guests’ needs are met at the end of each interaction. Reporting directly to the VIP Casino Services Manager.
Must have a basic knowledge of kitchen equipment and basic knife skills.
Perform duties to maintain kitchen areas, restaurant equipment and utensils in a sanitary and orderly condition. Maintain standards set by management in scraping, racking, stacking and washing of china and glassware.
Job Purpose: The Director of Database Marketing is responsible for the development and implementation of database marketing initiatives that serve to attract new customers as well as maintain and retain existing customers. This position will report to the Vice-President of Marketing.
Job Purpose: Compile information to prepare financial statements.
Cocktail Servers are responsible for providing prompt, professional and courteous service to all guests. Responsible for assisting in preparation of beverages and serving beverages according to established recipes and procedures, as well as processing all sales transactions accurately and immediately.
Location: Pala, CA Responsible for accurately recording audits daily totals in a timely manner, thereby ensuring smooth and efficient operations in the Revenue Accounting operation of the Finance department.
Enforces all gaming policies to ensure safe, fair and efficient operation of Pala Casino while providing excellent guest service throughout the facility.
Responsible for the day-to-day operation of the pool area and cabanas. Including, providing 4 Star/ 4 Diamond service, set-up, retail sales and general cleaning.
To assist customers in the exchange of US currency for chips, cash, foreign currency, Pala Casino documents and negotiable instruments, ambassadors of company good will.
Operating and maintaining of concert and AV equipment in all entertainment venues and throughout Pala Casino Spa and Resort. Job includes the installation and removal of technical equipment including concert truck loading and unloading. Knowledge in the principles, operation and set up of concert and audio visual equipment.
To assist in event preparation and provide outstanding service to guests attending concerts and other special events at Pala Casino.
Responsible for successfully maintaining and repairing as needed all mechanical equipment in the hotel.
Responsible for monitoring, servicing, maintaining, and repairing all refrigeration and kitchen equipment, heating and air conditioning equipment, plumbing, electrical, painting and carpentry for Pala Casino.
Responsible for keeping assigned grounds areas clean and free of debris.
Performs general labor duties and painting property wide as required.
Bartenders are responsible for providing prompt, professional and courteous service to all guests, cocktail servers and food servers. Responsible for mixing and serving alcoholic beverages according to established recipes and procedures as well as processing all sales transactions accurately and immediately.
Location: Pala, CA Cocktail Servers are responsible for providing prompt, professional and courteous service to all guests. Responsible for assisting in preparation of beverages and serving beverages according to established recipes and procedures, as well as processing all sales transactions accurately and immediately.
Must have a basic knowledge of kitchen equipment and basic knife skills.
Must have a basic knowledge of kitchen equipment and basic knife skills.
Responsible for the daily managing and shift responsibilities of the Food and Beverage outlets.
Three years experience in a high volume Food and Beverage facility.
Three years experience in a high volume Food and Beverage facility.
Location: Pala, CA Responsible for the supervision and shift responsibility.
Pala chef’s table a contemporary fine dining chef’s table concept with Michelin star aspirations, is seeking a gracious and professional full-time hospitality ambassador host. Our service style requires that all our team members concern themselves, primarily, with the needs of our guests on every level. From the moment you answer the phone or greet a guest, you represent us in your voice, attentiveness and actions. Providing a warm greeting, escorting guests to the table, and anticipating guest’s needs at any point during their experience with us is paramount. Understand the Butler Standards: Personal Development, Grooming and Presentation, Basic Guest Interaction, Etiquette, Guest Awareness, Cultural Awareness, Communication, Basic Guest Care, Basic Specialist advice, Table Setting and Food Service Skills.
Responsible for reception and seating of patrons in the restaurant. Responsible for receiving and processing payment from patrons.
Under the direction of the Senior Executive Chef/Specialty Sous Chef, the Junior Specialty Chef supports culinary management and hourly staff in daily overall kitchen operations for the Specialty Room. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation, the Junior Specialty Chef will assist culinary management with overseeing the culinary operations to include menu concepts and recipe standardization. The position will lead and develop all kitchen staff, to ensure the highest quality food and service, and maintain acceptable food/labor cost. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Specialty Room to include, but not limited to appetizers, salads, sous vide, hot/cold smoking, entrees, soups, garnishes, sauces, dry aging, fermentation, dehydrating, baking, seasonal specials in accordance with departmental quality standards and specifications.
Under the direction of the Senior Executive Chef/Specialty Sous Chef, the Junior Specialty Chef supports culinary management and hourly staff in daily overall kitchen operations for the Specialty Room. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation, the Junior Specialty Chef will assist culinary management with overseeing the culinary operations to include menu concepts and recipe standardization. The position will lead and develop all kitchen staff, to ensure the highest quality food and service, and maintain acceptable food/labor cost. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Specialty Room to include, but not limited to appetizers, salads, sous vide, hot/cold smoking, entrees, soups, garnishes, sauces, dry aging, fermentation, dehydrating, baking, seasonal specials in accordance with departmental quality standards and specifications.
Kitchen Helper is responsible for creating unparalleled Guest and Team Member experiences, through sincere and proactive engagements. Kitchen Helper will support the kitchen and stewarding operation by performing duties related to business.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
To prepare hot food items according to their outlet menu, recipe standards and customer request. To assure preparation and service is of the highest possible quality in a timely manner.
Under the direction of the Executive Chef while working closely with the Executive Sous Chef and/or Executive Asian Chef, the Bakery Pastry Chef supports culinary management staff and hourly staff in daily overall kitchen operations for the Bakery/Pastry kitchen. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation, the Bakery Pastry Chef will assist culinary management with overseeing the culinary operations to include menu concepts and recipe standardization. The position will lead and develop all kitchen staff, to ensure the highest quality food and service, and maintain acceptable food/labor cost. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to breakfast pastries, breads, dough’s, ice creams, sorbets, creams, syrups, jams, display/centerpieces, cakes, amenities, truffles, garnishes, cookies, petites fours, coffee cookie, dessert specials and praline, in accordance with departmental quality standards and specifications.
To train and assist Cooks and Pantry Cooks in the preparation and service of all food items applicable to their outlet and individual workstation.
Responsible for the supervision and shift responsibility for multiple Food and Beverage outlets.
Specialty Asian Prep Cook (Chinese, Korean, Vietnamese, Thai) is responsible for providing a supportive role to Asian kitchen staff in various food preparation and cooking. Their duties include organizing and labeling food items in storage closets, performing tasks like chopping ingredients and sanitizing their work station during and after service. Also, will assist in menu planning and recipe development, utilizing standard metric recipes, testing products and tasting panel.
Specialty Asian Prep Cook (Chinese, Korean, Vietnamese, Thai) is responsible for providing a supportive role to Asian kitchen staff in various food preparation and cooking. Their duties include organizing and labeling food items in storage closets, performing tasks like chopping ingredients and sanitizing their work station during and after service. Also, will assist in menu planning and recipe development, utilizing standard metric recipes, testing products and tasting panel.
Specialty Asian Prep Cook (Chinese, Korean, Vietnamese, Thai) is responsible for providing a supportive role to Asian kitchen staff in various food preparation and cooking. Their duties include organizing and labeling food items in storage closets, performing tasks like chopping ingredients and sanitizing their work station during and after service. Also, will assist in menu planning and recipe development, utilizing standard metric recipes, testing products and tasting panel.
Specialty Asian (Chinese, Korean, Vietnamese, Thai) Prep Cook, is responsible for providing a supportive role to Asian-cuisine kitchen staff in the preparation of meals and ingredients. Their duties include various food preparation, cooking and cleaning tasks to ensure the kitchen remains efficient in creating and delivering dishes for patrons.
Under the direction of the Senior Executive Chef/Specialty Sous Chef and/or Junior Specialty Chef the Specialty Cook supports culinary management and hourly staff in daily overall kitchen operations for the Specialty Room. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation. The position will ensure the highest quality food and service. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Specialty Room to include, but not limited to appetizers, salads, sous vide, hot/cold smoking, entrees, soups, garnishes, sauces, dry aging, fermentation, dehydrating, baking, seasonal specials in accordance with departmental quality standards and specifications.
Under the direction of the Asian Specialty Sous Chef, while working closely with the Chef De Cuisine and/or Executive Asian Chef, the Specialty Sous Chef supports culinary management staff and hourly staff in daily overall kitchen operations for their assigned venue. Adhering to the Health Department regulations and Pala Casino Spa Resort standards and expectations of food service and quality, freshness and presentation, the Specialty Sous Chef assists culinary management with overseeing the culinary operations, to include menu concepts and recipe standardization. The Specialty Sous Chef operates in representation of the culinary team’s best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.
Under the direction of the Senior Executive Chef, the Specialty Sous Chef supports culinary management and hourly staff in daily overall kitchen operations for the Specialty Room. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation, the Specialty Sous Chef will assist culinary management with overseeing the culinary operations to include menu concepts and recipe standardization. The position will lead and develop all kitchen staff, to ensure the highest quality food and service, and maintain acceptable food/labor cost. Responsibilities include planning, prep, set up and prepare quality products in all areas of the Specialty Room to include, but not limited to appetizers, salads, sous vide, hot/cold smoking, entrees, soups, garnishes, sauces, dry aging, fermentation, dehydrating, baking, seasonal specials in accordance with departmental quality standards and specifications.
Under the direction of the Asian Specialty Sous Chef while working closely with the Chef De Cuisine and/or Executive Asian Chef, the Specialty Sr. Chef supports culinary management staff and hourly staff in daily overall kitchen operations for specific venue. Adhering to the Health Department regulations and Pala’s standards and expectations of food service and quality, freshness and presentation, the Specialty Sr. Chef will assist culinary management with overseeing the culinary operations to include menu concepts and recipe standardization.
Perform duties to maintain kitchen areas, restaurant equipment and utensils in a sanitary and orderly condition. Maintain standards set by management in scraping, racking, stacking and washing of china and glassware.
Responsible for monitoring and maintaining the Guest Safety department radio communication system, as well as monitoring all alarm systems on property.
Enforces all gaming policies to ensure safe, fair and efficient operation of Pala Casino while providing excellent guest service throughout the facility.
Enforces all gaming policies to ensure safe, fair and efficient operation of Pala Casino while providing excellent guest service throughout the facility.
Enforces all gaming policies to ensure safe, fair and efficient operation of Pala Casino while providing excellent guest service throughout the facility and property. Specific focus in the area of outdoor patrol utilizing bicycles, golf carts and motor vehicles.
Responsible for registering and settling of guest accounts. Including, resolving problems arising from guest complaints, reservations, room assignment activities, and unusual requests. Reports directly to Assistant Hotel Managers / Hotel Manager.
Responsible for managing the daily operation of public area team members to ensure Pala and AAA Four Diamond standards of cleanliness in all public areas are achieved and maintained. Responsible assisting the Quality Assurance Manager in the organizing, planning, managing, and controlling of activities performed by your assigned team members. Reporting directly to the Quality Assurance Manager.
Responsible for providing cleaning services in assigned casino areas ensuring approved Pala Casino policies, procedures and standards.
Responsible for providing cleaning services in assigned casino areas ensuring approved Pala Casino policies, procedures and standards.
To ensure the Hotel and 4 diamond standards of cleanliness in all guest rooms are achieved and maintained. Reports directly to assigned Housekeeping Supervisor.
To assist in coordination of cleaning all public areas, offices, restrooms and meeting rooms throughout the entire Casino complex as needed. Reports directly to Casino supervisor.
Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up to of new members to supporting existing member’s needs.
Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up to of new members to supporting existing member’s needs.
Responsible for assisting the Slot Club Supervisor / Manager in building a highly motivated privilege card team dedicated to giving exemplary guest service. Assist with casino promotions and special events.
The Club Hosts are responsible for providing unparalleled guest service to all internal and external guests. Be knowledgeable of all Casino, promotions and property happenings. Ensures that all guests’ needs are met at the end of each interaction.
The VIP Casino Services Lead is responsible for the oversight of the day-to-day operation of VIP Casino Services under direction or the VIP Casino Services Manager. Accountable for providing unparalleled service to all internal and external guests. Be knowledgeable of all Casino, promotions and property happenings. Ensure that all guests’ needs are met at the end of each interaction. Reporting directly to the VIP Casino Services Manager.
Assist Mini Mart management team in the daily operation of a high volume convenience store and service deli.
Assist Mini Mart management team in the daily operation of a high volume convenience store and service deli.
The Slot Analyst is responsible for analyzing and discussing slot performance, informing management decisions to improve property performance. Define and develop reports for periodic distribution based on business needs. Help to develop, maintain, and leverage data, reporting tools and other third-party data sources.
Accurately and efficiently correct minor machine malfunctions, process jackpots and enhance the guests’ gaming experience to maximize slot handle. Promote a work environment that is pleasant and desirable.
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