Manages the ongoing operations for the property. Responsible for managing and directing the overall day to day operations of the casino resort. Works closely with the Regional Vice President to ensure the overall success of the property. Directs operational goals, leads a collaborative work environment between departments and areas while directing the implementation of the overall strategic plan, operational goals and monitoring achievements of performance and profit objectives. Monitors the gaming and resort areas, and assures compliance with company policy and regulatory requirements. Oversees and directs casino resort personnel, handles issues and opportunities on the casino floor and in resort areas, addresses customer complaints, maintains an open-door policy, promotes great customer service and excellence in the operation. Ensures that everything runs smoothly and efficiently across the operation. Strong communication and leadership skills.
