The Surveillance Observer is responsible for surveillance of the casino including operating and maintaining CCTV systems, monitoring for deviations from Tribal-State Compact regulations and department procedure manuals, observing for any criminal activity and safety hazards in and around the casino property, and maintaining video files. Cooperates with Security and department heads to ensure property assets are protected at all times, completes accurate and timely reports on all incidents while supporting the casinos goal of providing superior guest service. Performs additional job duties as assigned by the department manager.
The Valet Guest Experience Agent plays a key role in delivering exceptional guest experiences by seamlessly integrating the responsibilities of a valet, bellhop, and concierge. This multi-faceted position requires a dynamic individual who is passionate about customer service, possesses knowledge of the local area and thrives in a guest-centered hospitality environment. The Hotel Ambassador is the first and last point of contact for guests, ensuring a memorable stay through personalized service, attentiveness, and a welcoming demeanor.
The Dishwasher is responsible for washing dishes for various dining outlets of the casino. Additional duties include understanding department procedures and functions, rinses and washes dishes, pots and pans while using a commercial dishwasher. Also stocks and straightens work area ensuring the dish room is kept neat and clean at all times. Performs additional job duties as assigned by the department manager.
The Patron Shuttle Bus Driver is responsible for safely transporting employees or guests to and from the casino in a timely manner utilizing casino shuttles and providing superior guest service. Duties include ensuring that the casino shuttle buses are clean and presentable at all times and reporting incidents and safety hazards to department manager as needed. Performs additional job duties as assigned by the department manager.
The Extra Board Barback assists bartending staff while performing barback duties. Duties include providing superior guest service while interacting with guests on the casino floor, provideing relief assistance to bar staff when needed, stocking beer, wine, liquor, mixers, ice and dry goods and assisting with keeping the bar area clean and presentable at all times. Performs additional job duties as assigned by the department manager.
The Table Games Dealer is responsible for providing superior guest service to patrons of our casino while dealing various table games. Duties include welcoming guests to the table, handling buy-ins and payoff transactions and dealing assigned table games while adhering to the established department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued and notifies floor supervisors of any game irregularities with regards to transactions or customer play. Performs additional job duties as assigned by the department manager.
