The Valet Guest Experience Agent plays a key role in delivering exceptional guest experiences by seamlessly integrating the responsibilities of a valet, bellhop, and concierge. This multi-faceted position requires a dynamic individual who is passionate about customer service, possesses knowledge of the local area and thrives in a guest-centered hospitality environment. The Valet Guest Experience Agent is the first and last point of contact for guests, ensuring a memorable stay through personalized service, attentiveness, and a welcoming demeanor.
The Table Games Dealer is responsible for providing superior guest service to patrons of our casino while dealing various table games. Duties include welcoming guests to the table, handling buy-ins and payoff transactions and dealing assigned table games while adhering to the established department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued and notifies floor supervisors of any game irregularities with regards to transactions or customer play. Performs additional job duties as assigned by the department manager.
The purpose of the Tribal Lottery Lead Technician position is to perform journey level service, maintenance, repair, and modification work to all of the gaming equipment and related components of TL equipment and provide direction, assistance, and training to other TL staff. Diagnoses and repairs gaming equipment, performs maintenance on player terminals and kiosks, and maintains inventory and service records.
The Employee Dining Server is responsible for providing internal guest service to employees of the casino. Duties include serving employee meals in the employee dining room, pulling food from warmers, testing food for proper temperature settings, cutting fruits and vegetable and ensuring the foods are stocked and replenished at all times. Additional duties are to ensure the kitchen area is kept neat and clean at all times while promoting a positive work environment. Performs additional job duties as assigned by department manager.
Join our team as a Maintenance Worker in a fun, fast-paced environment with room to grow! FREE IIIB Gaming License ($155-$200)! The Maintenance Worker is responsible for performing various maintenance tasks in and around both casino locations including maintenance and repair of the facilities equipment, performs carpentry duties as needed and lifts, moves and installs various equipment to execute established event set up requirements. Provides superior guest service to casino patrons while on the gaming floor. Performs other job related duties as assigned by the department manager.
The Soft Count Clerk is responsible for performing the daily cash count and accurately recording the content of casino drop boxes while adhering to department policies and procedures. Additional duties include sorting and counting the chips and currency in the drop boxes, verifying strapping amounts of currency, clearly and accurately posts and consolidates the games summary sheet and reconciles posted and counted amounts. Promotes the casinos goals of providing superior guest service. Performs additional job duties as assigned by the department manager.
Do you have a Class B CDL with passenger endorsement? Join our team as a Part-time Shuttle Bus Driver! The Part-Time Patron Shuttle Bus Driver is responsible for safely transporting employees or guests around both casino locations in a timely manner utilizing casino shuttles while providing superior guest service. Duties include ensuring that the casino shuttle buses are clean and presentable at all times, answering questions as it pertains to the casino and reporting incidents and safety hazards to department manager as needed. Performs additional job duties as assigned by the department manager.
Join our team as an Audio/Visual Technician II and contribute to the seamless execution of high-quality events. In this role, you will be responsible for the installation, maintenance, and troubleshooting of audio and video equipment, including advanced systems such as the Newtek Tricaster and 3Play Machine. You will play a key role in configuring and modifying event templates, ensuring all equipment is properly installed and aligned with organizational standards. Collaborating with event staff, you will oversee the successful implementation of audio/visual requirements and assist in venue design and configuration. Additionally, you will manage inventory, repair and service equipment as needed, and provide timely emergency support to ensure uninterrupted operations. This position demands technical expertise, attention to detail, and a commitment to delivering exceptional service.
