Under the general direction of the Maintenance Supervisor, Facilities Manager and/or Director of Facilities, responsible for maintenance, and repair of the grounds, buildings, and equipment of the facility including performing a variety of skilled technical duties and semi-skilled labor in the operation and maintenance of the facilitys water system.; performs adjustments and repairs to plant equipment; collects and documents samples for laboratory testing; performs lead supervision and training to assigned staff, and performs a variety of related duties as assigned which may include other NNGE facilities.
Under general direction of the Maintenance Supervisor and/or Director of Facilities, responsible for the maintenance, upkeep and repair of the grounds, buildings and equipment of the Casino.
Under the general direction of the Director of Marketing, this position is responsible for the documentation and implementation of casino marketing promotions. This includes, but is not limited to, compliance submissions, the technical set-up of promotions, validation that promotions are running as expected, and communications routed through the Director of Marketing to operational partners for the successful execution of each marketing promotion. The Event Coordinator will be required to provide analysis and feedback to the Director of Marketing to provide for a better understanding of expected expenses and related revenues; development and approval of the final structure of Casino Promotions will remain the responsibility of the Director of Marketing. The goal of the position is to attract new customers as well as maintain and retain existing customers. Maintains confidentiality of all privileged information.
Under general direction from the Players Club Supervisor, promotes a positive customer experience by educating guests on the benefits of the Players Club in a prompt, professional and courteous manner.
Under general direction of the Players Club Manager, supervises the operations of the Players Club to ensure customer service standards are met or exceeded. Ensures Players Club operates in accordance with applicable laws, regulations, policies and procedures and all duties are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information.
Under general supervision of the Security Supervisor, Security Manager and/or Director of Security, ensures the safety and protection of casino patrons, employees, and assets in accordance with applicable laws, regulations, policies and procedures. Responds to calls for medical service for team members and guests Maintains confidentiality of all privileged information.
Under general direction from the Slot Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how slot machines are played and the types of payouts; resolving tilts and jams in a prompt and courteous manner.
Under general direction from the Slot Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how slot machines are played and the types of payouts; resolving tilts and jams in a prompt and courteous manner.
Under general direction of the Slot Tech Manager and/or Director of the Slot Operations, accomplishes the objectives of the slot department by supervising and overseeing slot and Bingo operations. Ensures slots operate in accordance with applicable laws, regulations, policies and procedures and operations are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information.
