The primary responsibility of the Supervisor – Table Games is to supervise the operation of a group of assigned tables within the pit. The Supervisor - Table Games must be a coach for the Dealer – Table Games, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures are being followed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Technician - Slots is to learn through on-the-job training and maintain slot machines to help minimize down time on the floor and to maximize floor space revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Agent III - Surveillance is to operate department surveillance equipment to observe, document and report all activities. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The primary responsibility of the casino Clerk - Credit is to provide superior customer service by efficiently gathering and processing customer credit data, allowing guests to utilize their funds and maximizing casino revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Shift Manager - Sportsbook is to manage all daily retail sportsbook operations for the casino sportsbook including oversee Supervisor- Sportsbook and Ticket Writer – Sportsbook. You will work with sportsbook management for staffing, while working directly with sportsbook management and WCC management to establish and manage ongoing business operations. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Supervisor - Valet is to supervise the operations of the Valet Department for assigned shift according to Wind Creek Bethlehem LLC (“Wind Creek”) parking compliance regulations for all Wind Creek guests, team members, Wind Creek tenants and personnel. All duties are to be performed in accordance with Departmental and Wind Creek policies, practices, standards, and procedures.
The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property. Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Representative – Player Services is to provide excellent guest service, exchange cash and chips for guests, issue counter checks at the gaming tables, assist guests with player card transactions, and make payouts to guests on winning Table, Slot and Sportsbook wagers in accordance with established procedures. Representative – Players Services is required to balance their cashier drawer at the end of their shift. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Attendant - Coat Check is to check-in, store, secure, and retrieve outerwear and assorted personal belongings for guests. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Director - Player Development is develop and maintain relationships with casino customers. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC policies, practices, and procedures.
The primary responsibility of the Supervisor - Slot Techs (Supervisor - Slot Technicians) is to keep all slot machines in proper working order to minimize downtime on the floor and to maximize floor space revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
Position Purpose
The primary responsibility of the Dealer – Table Games (Entry Level) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Ticket Writer - Sportsbook is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer - Sportsbook is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer. Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer - Sportsbook will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer - Sportsbook reports directly to the Supervisor - Sportsbook or above. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC’s (“Wind Creek”) policies, practices, and procedures.
