The Spa Concierge - Male is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.
The Spa Attendant - Female is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.
The primary responsibility of the Agent - Front Desk is to sell and assign rooms, register guests, render bills, receive cash and credit payments while providing unmatched guest services. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
Position Purpose
The primary responsibility of the Dealer – Table Games (Entry Level) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of a Convention Porter is to setup and break down all convention areas of Wind Creek Bethlehem LLC (“Wind Creek”) meeting rooms. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.
The primary responsibility of the Dealer – Table Games is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The purpose of the Technician - Maintenance I is to provide general maintenance to interior and exterior areas of the property including grounds keeping, and general labor assignments. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.
The primary responsibility of the Supervisor - Slots is to assist the Shift Manager - Slot Ops with the day to day operations of the Slot Department. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Agent - Surveillance is to operate department surveillance equipment to observe, document and report all activities. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property. Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Representative – Player Services is to provide excellent guest service, exchange cash and chips for guests, issue counter checks at the gaming tables, assist guests with player card transactions, and make payouts to guests on winning Table, Slot and Sportsbook wagers in accordance with established procedures. Representative – Players Services is required to balance their cashier drawer at the end of their shift. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Officer – Security Drop Team is to provide for the safety and protection of guests, team members, and company property. Anticipate potential problems and seek ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel/casino liability. Secures, moves, sorts and destroys disposable gaming equipment. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Supervisor - Beverage is to manage the daily operations of the beverage outlets, Bartenders and Bar Porter staff during their assigned shift. Duties include but are not limited to supervising, delegating and working with service personnel to ensure high quality of beverage service, proper beverage and labor costs, and a safe, sanitary environment. Will be required to train and develop Bartenders and Bar Porter service staff. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
