Jobs at Wind Creek Chicago Southland

• Security Officer I (Security)

  The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.  

• HR Coordinator (Human Resources)

  The Human Resource Coordinator will perform administrative tasks and services to support the effective and efficient operations of the HR Department. The HR Coordinator will assist applicants and current employees in all areas of HR. The primary responsibilities include but are not limited to providing a friendly and welcoming demeanor, providing clerical support, maintaining HR records, keeping HR inventory stocked, and assisting in employee functions. 

• Surveillance Technician (Surveillance)

  The Surveillance Technician is responsible for the installation of all upgrades, service packs, security and overall operational maintenance needs of all network servers, switches routers and related paraphernalia.  Must be available to respond and help resolve all related issues (24/7).  If unable to resolve via phone, or VPN, on-site presence is mandatory.  It is also the responsibility of the technician to maintain and ensure that all surveillance equipment is in working order.  

• Slot Technician I (Slots/Electronic Games)

  The Slot Technician I maintains the operational order of all gaming machines and related equipment.

• Surveillance Agent II (Surveillance)

  The Surveillance Agent II is responsible for observing, documenting, and reporting activities associated with gaming operations; adherence to regulatory requirements and procedures; and following approved surveillance department procedures.  The Surveillance Agent II will also assist members of casino management in the resolution of customer or employee related disputes. In the absence of the Surveillance Supervisor, the Surveillance Agent II will also be responsible for supervising, overseeing, administratively directing, coordinating, monitoring and implementing all activities within the Surveillance Department.

• Surveillance Investigator (Surveillance)

  The Surveillance Investigator specializes in proactively carrying out internal and external investigations to ensure the protection of casino guests and team members, casino assets, and the Tribe. The Surveillance Investigator will work with property management and local, state, and federal law enforcement agencies in gathering and reporting pertinent information and video surveillance to assist in legal proceedings in accordance with established company policies, procedures and objectives. 

• AV Technician II (Technology/IT)

  The AV Technician II is responsible for maintenance, setup, and operation of all audio-visual (AV) equipment. The AV Technician II will also provide information to guests and associates regarding the variety and availability of specific equipment, their costs, usage policies and procedures, and other pertinent information as it relates to the AV department.

• IT Tech II (Technology/IT)

  IT Technician II provides technical and end user training on the following Application Systems, Gaming, Point of Sale, Property Management, Financial Applications, and other installed Application Systems. Assist other IT technicians in maintaining a working knowledge of Microsoft SQL, Current Microsoft Windows OS, Microsoft Windows Server (2008 to Current OS) and Microsoft Office Professional (up to current application version).

• Hotel Housekeeper Supervisor (Housekeeping)

  The Hotel Housekeeping Supervisor makes guests feel welcome and important by ensuring that guestrooms and common areas are clean, comfortable, well maintained and serviced according to company and AAA specifications.

• Front Services Shift Manager (Guest Services)

  The Front Service Shift Manager is responsible for overall coordination and performance of Front Service Operations (Valet & Bell) ensuring that exemplary service is provided in accordance with AAA Four Diamond guest service standards.  Additionally, the Shift Manager champions and supports the purpose and values of Wind Creek Hospitality Workplace Expectations.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers.  The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in.  This position involves a high level of guest contact and customer service.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Maintenance Tech II - Journeyman Electrician (Engineering/Maintenance)

  The Maintenance Technician II- Journeyman Electrician performs routine and extensive preventative maintenance and repair procedures on buildings, Electrical, mechanical equipment, and utility systems. Journeyman electricians are responsible for installing and repairing electrical systems within the property. They test, troubleshoot, and replace electrical components to ensure systems function safely and efficiently. This is a Journeyman level position.

• Maintenance Tech I - Certified Pool Operator (Engineering/Maintenance)

  The Maintenance Technician I - Pool Operator performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. The Certified Pool Operator is responsible for the overall maintenance and operation of the indoor and outdoor water features (pools, fountains, Spa, Jacuzzis) within the property with high seasonal, weekend, and holiday demands. This is an entry level position.

• Barback - Casino Floor (Food & Beverage)

  The Barback shall procure and stock alcoholic and nonalcoholic products as well as other consumables related to the distribution of food and beverages to guests throughout the gaming facility.

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