The Game Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Game Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and repairing of all electronic bingo machines.
EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Game Performance Technician II is responsible for keeping all parts and inventory working in proper condition. They will also play a key role in special projects, machine moves and conversions on the gaming floor.
EVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Employment Supervisor is responsible for reducing turnover with the management of the HR Staffing & Recruitment Team by staffing positions with quality candidates that meet the criteria of the positions and Wind Creek Hospitality values. The Employment Supervisor will work to ensure that all positions are staffed in a timely manner by partnering with the hiring manager to understand their hiring needs and develop comprehensive recruiting strategies. The Employment Supervisor provides a full range of HR support to functional groups within Wind Creek Hospitality to drive programs and processes aimed at improving organizational and individual performance. The Employment Supervisor will contribute to and align with HR Strategy by working in close collaboration with specialized HR Staffing & Recruitment Team and business unit clients to effectively achieve the people goals that support Wind Creek Hospitality objectives.
The Grounds Technician II performs routine and extensive preventative maintenance and repair procedures as directed on grounds, turf grass, pavements, walkways, amphitheater, ponds, swimming pools and fountains.
The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.
Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for handling the guest’s luggage, ensuring that guests are comfortable and satisfied in their room upon arrival.
The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.
The Pool Attendant is responsible for the pool area cleanliness and sanitation. Includes the greeting of all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, stocking and preparing pool for guests on a continuous basis. This is a seasonal position.
The Facilities Maintenance Supervisor provides supervisory level work assignments. Chiefly, acts as coach, trainer, and leader building skill levels of all on crew by example and demonstration. Frequently performs routine and extensive preventative maintenance and repair procedures on Hotel and Casino buildings, mechanical equipment and utility systems. This position is a Shift Supervisor level position.
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.