Under direct supervision of the Access Control Manager, installs, troubleshoots repairs and maintains the Access Control System, Electronic Key System, Locking Devices, Visitor Management System, and any other hardware related to the same, for the Tohono O'odham Gaming Enterprise.
Under direct supervision of the Employee Relations Manager, is responsible for coordinating and assisting in the development and implementation of policies, programs and procedures directly and indirectly related to Employee Relations. Assists with the administration of the drug-free workplace drug testing program, including record keeping and provider relations. Extensive interaction with departmental supervisors, managers, team members and public is required.
Under direct supervision of the Surveillance Tech Supervisor, maintains and repairs all Surveillance systems equipment. Troubleshoots, keeping accurate repair logs, inventory, parts replacement, installation, proper use of tools and associated test equipment.
Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health & welfare programs, as well as the 401k Retirement Program and all Leave of Absence programs. Provides advice and guidance to team members on team member benefits and assists in the design and review of benefit programs and procedures, and leave plans.
Under direct supervision of the Bingo Shift Supervisor, issues Bingo cards to guests and maintains a log of bingo sales. Issues payouts for winning cards.
Under direct supervision of the Desert Diamond Casino- Phoenix Cage Shift Manager, repairs and maintains the Cage machines (i.e. kiosk/ATM, currency counters, coin sorter, etc.). Ensures all Cage equipment and machines are operating at their optimum level, makes all necessary repairs and recommends any replacement of equipment and inventory.
Under direct supervision of the Cage Shift Manager, supervises Cage activities of the department by monitoring, performing, training, supervising the cashiers.
Under direct supervision of the Cage Shift Manager, supervises Cage activities of the department by monitoring, performing, training, supervising the cashiers.
Under direct supervision of the Executive Casino Host and Executive Casino Host (Latin Market), the Casino Host is responsible for developing and delivering an environment that creates excitement for internal and external guests, promoting and coordinating programs, activities and special events to attract mid-level and high limit guests, as well as develop and establish relationships with guests and encourage property loyalty, repeat visits, all while exhibiting the Tohono O’odham Gaming Enterprises (TOGE) Core Values of delivering outstanding guest service and guest satisfaction.
Under direct supervision of the Executive Casino Host and Executive Casino Host (Latin Market), the Casino Host is responsible for developing and delivering an environment that creates excitement for internal and external guests, promoting and coordinating programs, activities and special events to attract mid-level and high limit guests, as well as develop and establish relationships with guests and encourage property loyalty, repeat visits, all while exhibiting the Tohono O’odham Gaming Enterprises (TOGE) Core Values of delivering outstanding guest service and guest satisfaction.
Under the direct supervision of the Slot Shift Manager, this position is responsible for the day-to-day slot operations on an assigned shift. Must be able to demonstrate leadership by example on a daily basis and actively promote enterprise events to our guests.
Under direct supervision of the Sous Chef, provides supervision and coaching to all Food & Beverage staff. Assists in all menu creation, labor control, and food cost control, scheduling, ordering and procurement of food/product and daily operations of all food venues. Must have extensive knowledge of Title 4 (Arizona liquor law). Works efficiently in a team based environment and must follow Tohono O’odham Gaming Enterprise (TOGE) alcohol training as well as all TOGE internal controls, consistently.
Under direct supervision of the Revenue Audit Supervisor, reviews and compares operational paperwork with reports from systems for Tohono O’odham Gaming Enterprise. Maintains confidentiality of all privileged information.
Under direct supervision of the Assistant General Manager, provides departments with assistance, support, and inter-departmental coordination as necessary to achieve the financial, operational, and guest service performance expectations set forth for the shift. Observes shift activity and reports findings and recommendations to the Assistant General Manager.
