If you're creative, love planning and executing promotions & special events, and interacting with guests and team members, this position is for you! You'll have fun conducting drawings, awarding prizes at special events such as slot tournaments, and promoting on-property public events & themes.
The Promotions and Special Events Manager creates, plans, coordinates and executes promotions and special events. Encourages customer participation and brings excitement, activity and celebration to the casino floor, while driving revenue and providing exceptional guest experience.
To ensure the Hotel and 4 diamond standards of cleanliness in all guest rooms are achieved and maintained. Reports directly to assigned Housekeeping Supervisor.
To assist the Benefits Manager and administer all insurance and disability income programs. To insure compliance with Pala Casino policies and procedures and government regulations and to insure benefits and disability incomes are dispensed promptly and equitably to qualifying team members.
Responsible for corporate server and desktop environment. Responsible for overall Active Directory monitoring and administration, performs server’s maintenance according to internal policy, system wide backups, maintaining corporate Anti-Virus policy. Some basic programming/scripting is a plus.
Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up to of new members to supporting existing member’s needs.
Under the direction of Manager and Supervisor, this position’s primary mission is to create guest experiences through the players journey from the signing up to of new members to supporting existing member’s needs.
Assist Guest Development Manager in the identification, qualification and computerization of target customers and to perform evaluation of Casino Host.
Responsible for assisting the Slot Club Supervisor / Manager in building a highly motivated privilege card team dedicated to giving exemplary guest service. Assist with casino promotions and special events.
Responsible for the oversight of the day-to-day operation of the Pool Area and Cabanas under the direction of the VIP Services Manager. Accountable for providing unparalleled service to all internal and external customers. Be knowledgeable of all Casino, promotions, and property happenings. Ensure that all guests’ needs are met at the end of each interaction.
Responsible for managing slot operations during an assigned shift, consistent with Pala business standards and the Pala mission statement. The individual has direct oversight of all aspects of daily slot operations functions while fostering strong Team Member and guest engagements. Perform all the duties of a Slot Shift Manager in the absences of the Slot Shift Manager.
Accurately and efficiently correct minor machine malfunctions, process jackpots and enhance the guests’ gaming experience to maximize slot handle. Promote a work environment that is pleasant and desirable.
Responsible for all slot operations staff that you supervise. Monitor all aspects of staff performance especially as it impacts interaction with guests and gaming regulatory compliance. Understands the philosophy of the organization as set down by the administrators and works effectively within. Administers department policies and evaluates standards of performance. Maintains clear and open communications upward, downward and laterally. Act in relation to team members, guests and/or public in a manner consistent with the best interest of the organization. Functions as the Slot Shift Manager when required.
