Position Purpose
The primary responsibility of the Dealer – Table Games (Entry Level) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Ticket Writer - Sportsbook is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer - Sportsbook is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer. Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer - Sportsbook will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer - Sportsbook reports directly to the Supervisor - Sportsbook or above. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC’s (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Host - Player Development is to direct and market (including telemarketing) potential qualified guests from both an established player following, assigned accounts and new accounts to the casino and to measure/rate their play at Wind Creek Bethlehem LLC. All duties are to be performed in accordance with departmental and the Wind Creek policies, practices, and procedures.
The primary responsibility of the Dealer – Table Games is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Kiosk Attendant is to service and supply coin and cash to the casino ticket redemption units and jackpot kiosks in accordance with established procedures. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property. Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Representative – Player Services is to provide excellent guest service, exchange cash and chips for guests, issue counter checks at the gaming tables, assist guests with player card transactions, and make payouts to guests on winning Table, Slot and Sportsbook wagers in accordance with established procedures. Representative – Players Services is required to balance their cashier drawer at the end of their shift. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Attendant - Coat Check is to check-in, store, secure, and retrieve outerwear and assorted personal belongings for guests. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Director - Player Development is develop and maintain relationships with casino customers. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC policies, practices, and procedures.
The primary responsibility of the Supervisor - Slot Techs (Supervisor - Slot Technicians) is to keep all slot machines in proper working order to minimize downtime on the floor and to maximize floor space revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Supervisor – Table Games is to supervise the operation of a group of assigned tables within the pit. The Supervisor - Table Games must be a coach for the Dealer – Table Games, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures are being followed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The primary responsibility of the Technician - Slots is to learn through on-the-job training and maintain slot machines to help minimize down time on the floor and to maximize floor space revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
