Jobs at Wind Creek Chicago Southland

• Security Officer I (Security)

  The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.  

• EVS Attendant II (Housekeeping)

  EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.

• Cage & Player Services Supervisor (Finance/Accounting)

  The Cage and Player Services Supervisor oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring the Main Bankers, Player Services Representatives and Lead Player Services Representatives adhere to all departmental SOPs, COM, guest service standards and compliance regulations. The Cage and Player Services Supervisor is responsible for securing company funds and accountability of all monies and routing of paperwork. Must be self-motivated, detail orientated, and able to work successfully with minimal supervision.

• Soft Count Attendant (Finance/Accounting)

  The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling monetary assets of the company during Drop/Count. Must be competent, dependable, and trustworthy.

• Risk Specialist I (Security)

  The Risk Specialist I will be responsible for assisting the Risk Manager with administration of insurance claims, loss prevention, and related insurance administration matters for all Wind Creek Hospitality properties. He/she will assist with property, casualty, and workers’ compensation insurance claims and administration. This Specialist will communicate with brokers, guests, team members, attorneys and representatives from insurance companies and third-party administrators (“TPA’s”) to ensure proper Risk Management processes are followed. This person will assist in the development of risk management and safety guidance, protocols, and training for other departments within the Company and communicate with various internal and external sources to accomplish Risk Management purposes.

• Specialty Restaurant Manager (Food & Beverage)

  The Specialty Restaurant Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in the staff the same sense of passion and urgency for excellent guest service and quality products.  The Manager interacts with guests and staff with a sense of calmness and desire to resolve issues amicably and to a point where all parties win.  The Manager proactively takes control of front-of-house operations and hires, trains, develops, coaches, re-assigns, acts as Maitre D, and terminates staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor.  This position reports to the Director of Food and Beverage.

• Bartender - Steakhouse (Bartender/Mixologist)

  The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers while providing a fun and engaging environment.

• Spa Attendant (Male Amenities) (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.

• Spa Attendant (Female Amenities) (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Room Chef - Banquets (Catering/Banquet)

  The Culinary Room Chef is the person in charge of the kitchen. The Culinary Room Chef is responsible for all aspects of food production, including menu planning, purchasing, costing, and planning work schedules. He/She is also responsible for the execution of all aspects of food production in order to attract and retain gaming guests while contributing to the operating success of the Food and Beverage department. The Culinary Room Chef is responsible for providing fast, friendly and courteous service to Guests.

• Server - Steakhouse (Food & Beverage)

  The Specialty Server is responsible for providing friendly and efficient service of food and beverage items to all guests in the Steakhouse.

• Lead Warehouse Associate (Operations)

  The Lead Warehouse Associate shall act as the receiving/warehouse agent on behalf of Wind Creek Hospitality and is responsible for accurate inventory accounting and the enforcement of Internal Controls, departmental policies and procedures, and Illinois Gaming Regulations.  The Lead Warehouse Associate will receive items/product for the property, deliver them to the appropriate department, and properly record and account for those items.  The Lead Warehouse Associate shall assist in inventory counts as needed and will ensure the warehouse is kept clean and orderly at all times.  The Lead Warehouse Associate will report to and assists the manager/ supervisor. The Lead Warehouse Associate will train and aid other Associates with the warehouse computer program, deliveries, and receiving techniques. The Lead Warehouse Associate will communicate to management and applicable department heads pertaining to any issues such as overages, shortages, deliveries, and damages of merchandise.

• Maintenance Tech III - HVAC-Mechanic (Engineering/Maintenance)

  The Maintenance Technician III- HVAC-Mechanic performs routine skilled and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems and related equipment, is responsible the inspection, installation, assembling, alteration, of refrigeration, ventilation, air conditioning, heating, and cooling systems as per blueprints, schematic drawings and equipment manuals. This is a Journeyman level position.

• Server - Asian Noodle Bar (Food & Beverage)

  The Server is responsible for providing friendly and efficient service of food and beverage items to all guests.

• Banquet Captain (Catering/Banquet)

  The Captain is responsible for providing friendly and efficient service of food and beverage items to all guests.

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