The Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience while also enforcing security measures. The Security Officer I may also assist in transporting guests using company vehicles. Overall, the Security Officer I requires a strong commitment to customer service, a keen eye for security risks, and the ability to handle situations with professionalism and efficiency.
If you enjoy working in a company focused on providing a fun experience for guests & employees, a warm climate, are adept at managing hotel personnel, property & procedures, and possess a BA in Business Admin., or Hospitality/Casino Resort Management - this position is perfect for you!
The Director of Hospitality is responsible for all operations assigned or associated with operating the Hotel, Casino Housekeeping and/or Banquets and Food & Beverage departments at the Property on a day-to-day basis. The Director is charged with directing and overseeing the daily operations for all assigned operations. They are responsible for developing and initiating departmental procedures, policies and controls for all assigned operations. The Director shall proactively provide direction to the front and back of the house management in all areas of operations. The Director shall establish and approve hiring, training, development, coaching, re-assignment, and termination of management and staff as required and consistent with the WCH Expectations Guide in order to deliver a level of guest service and an experience unmatched by any competitor.
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.
The Kitchen Worker is responsible for cleaning the plate ware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program. The Kitchen Worker also assists with the preparation of food products a directed by the Culinary Team leadership.
The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.
The Employment Specialist is an administrative position within the Human Resources department. Additional focus of this position is to support the recruitment efforts of new applicants and current employees. The Employment Specialist job entails providing a comprehensive administrative support to day-to-day operations of human resources focusing on the Employment Department. The position will ensure all data entered into the Great Plains system is compliant with all relevant regulatory requirements and corporate HRIS standards and processes while maintaining accuracy and completeness in order to complete new hire, rehire, reinstatements, terminations, status changes or pay rate transactions, prior to final processing by payroll.
The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.
The Food and Beverage Supervisor is responsible for effective use of all assigned restaurant and/or beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service. Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
