Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for the initial handling of the guest’s luggage and welcome experience into the property.
If you possess an Associate’s Degree in Business, Accounting or related field, or have
2 years’ of audit supervisory experience, or 1 yr. of casino auditing experience, this is a great opportunity for advancement!
The Revenue Audit Supervisor reports to the Revenue Audit Manager and assists in providing direction and troubleshooting in daily audits, supervising clerical staff, and assists in ensuring all audit programs are completed daily. The Revenue Audit Supervisor performs numerous audit and financial reporting functions, including preparation of journal entries, auditing functions, and recording financial information.
The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.
The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.
The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The Aesthetician performs professional facial and waxing services to clients of the Spa. This position requires a thorough knowledge of the skin, excellent facial massage and extraction techniques, exceptional cleanliness and sanitation skills as wells as a willingness to train with the spa specific facial treatment protocols.
The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.
The Staff Accountant I position performs a variety of accounting activities in support of the Accounting department. The job duties require general knowledge of accounting concepts and practices.
The primary responsibility of the Supervisor - Sportsbook is to oversee the daily operation of the Sportsbook, to include oversight of data and wagering systems, odds board, TV’s and overall Sportsbook area. Provides exceptional guest service to all Sportsbook guests, including successfully managing guest issues/concerns. As a knowledgeable person on sports wagering, they educate guests on all sports wagering options. At the end of each shift, the Supervisor - Sportsbook will be responsible for reconciling the assigned cash drawers. Supervisor - Sportsbook are unable to void any of their own transactions. Perform all duties relating to Title 31/AML compliance in front of house. Facilitate the placing of wagers by guests in a customer service friendly atmosphere. Perform responsibilities in accordance with all company standards, policies and procedures within the Sportsbook Department.
The primary responsibility of the Ticket Writer - Sportsbook is to maintain the assigned cash drawer with an acceptable level of coins and cash. The Ticket Writer - Sportsbook is responsible for the processing of sports wagers and payment of winnings and for maintaining accountability for all coin, cash, and cash equivalents within the assigned drawer. Provide outstanding guest service while writing and paying Sportsbook tickets and providing information to guests. Answer customer questions related to sports and sports betting. Process contest selections and parlay cards as applicable. At the end of each shift, the Ticket Writer - Sportsbook will be responsible for reconciling the assigned cash drawer and completing all necessary paperwork associated with this position. The Ticket Writer - Sportsbook reports directly to the Supervisor - Sportsbook or above.
The Executive Host builds and maintains relationships with targeted gaming customers. Ensures proactive and on-going communication with target customers through outbound phone, face to face interactions, emails and letters. Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. The Executive Host offers complimentaries using established and approved guidelines, as well as, good judgment. Leverages property amenities and marketing program to drive customer loyalty and revenue.
The F&B Attendant is responsible for providing friendly and efficient service of food and beverage items to all guests. The F&B Attendants for the Food Bazaar are also responsible for clearing and re-setting tables.
