Responsible for assisting the Banquet Manager in ensuring maximum guest service and satisfaction, by orchestrating, through the Banquet team, production and service of quality food and providing the Mille Lacs Corporate Ventures standards of excellence in all phases of banquet service.
Responsible for the set-up and breakdown of all meetings and Banquet/Event functions, including service equipment. This includes the actual arrangement of all tables, chairs, risers, podiums, dance floors, pianos, and any other non-food service items. Also, direct involvement with the cleaning and maintenance of event equipment and designated convention services.
Responsible for handling guest check transactions, host interactions in a prompt and courteous manner and in accordance with Grand Casino’s service and cash handling standards.
Responsible for the beverage service to Guests, Cocktailers and/or Food Servers in an assigned outlet ensuring efficient and prompt service for guests.
Responsible for the beverage service to Guests, Cocktailers and/or Food Servers in an assigned outlet ensuring efficient and prompt service for guests.
If you’re outgoing, friendly, and have a passion for guest service – this position is for you! Welcome to the introductory world of Grand Casino marketing, from enrolling new player’s to assisting in execution of events, promotions, and entertainment acts to answering Guest questions and booking hotel rooms, this marketing ambassador position is just what you’re looking for.
Responsible for providing dining service to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards.
Do you love leading Hotel staff? Come be the best Grand Leader in our Hotel today! Apply @ grandcasinomn.com/careers
As the Hotel Housekeeping Manager for Grand Casinos, you will be responsible for the successful overall coordination and direction of all activities related to the Hotel Housekeeping department, ensuring the highest standards of cleanliness, Guest satisfaction, and efficient operations.
This role is responsible for providing administrative and Guest services support for the General Manager, Assistant General Manager, and the department Vice Presidents. This position is key in providing organization and communication within the Executive group.
The High Stakes Food & Beverage Attendant is responsible for providing exceptional service to Guests in the high stakes gaming areas, ensuring a delightful and memorable experience in accordance with Grand Casinos high standards of Guest Service.
Responsible for handling guest check transactions, host interactions in a prompt and courteous manner and in accordance with Grand Casino’s service and cash handling standards.
Responsible for the beverage service to Guests, Cocktailers and/or Food Servers in an assigned outlet ensuring efficient and prompt service for guests.
Enter the world of Marketing VIP Services, where it’s your job to take care of our VIP Guests! From signing up Guests to attend upcoming events, coordinating Guest arrangements, to taking care of Guest needs while on property – it’s all up to you to ensure our VIPs feel valued and appreciated from arrival to departure.
