The Opportunity 

Delaware North Sportservice is searching for a seasonal Senior Club Supervisor to join our team at EverBank Stadium in Jacksonville, Florida. As a Senior Club Supervisor you will lead a team of attendants, ensuring our luxury clubs are clean, stocked, and ready for game day. You'll experience the game day excitement, learn and grow your leadership skills, and be part of team committed to creating moments that last.

Pay

$19.00 - $22.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Train team members and assign duties, evaluate and document job performance
• Ensure all food and beverage is prepared properly and meets quality and safety standards
• Maintain level of inventory throughout shift and order replacement stock as necessary
• Enforce company cash handling procedures and investigate any money and inventory discrepancies 
• Resolve any guest or team member issues that arise
• Coordinate and supervise team members and volunteer group members
• Lead team members in all aspects of setup on non-game days, including stocking, cleaning, ordering product and conducting inventory as items are delivered
• Comply with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment
• Perform other duties as assigned

Qualifications 

• Minimum of 2 years of supervisory experience in front-of-house restaurant or food service position, in a high volume environment is required
• Previous experience with a point-of-sale (POS) system required
• Excellent guest service skills
• Strong time management and organizational skills
• Ability to work accurately, efficiently, and courteously in a high pressure environment
• Good communication and training skills; ability to teach others as well as delegate tasks
• Basic math skills; ability to accurately account for cash and inventory
• No college degree required

Physical Requirements 

• Ability to lift up to 50 pounds for set-up, service, and clean up of clubs area
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as needed

Shift Details 

Day shiftHolidaysMonday to FridayWeekendsOvertime as neededEvent basedEvenings as needed

Who We Are 

Delaware North operates concessions and premium dining at EverBank Stadium since dating back to 2016. The 67,164-seat venue is home to the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.