The Opportunity
Are you looking for an exciting opportunity! Work at American Family Field, home to the Milwaukee Brewers! Delaware North Sportservice is searching for a Premium Suites Manager to join our team at American Family Field in Milwaukee, Wisconsin. As a Premium Suites Manager, you will oversee the operations of the suites department at American Family Field on event days providing memorable experience for our guests.
Pay
Minimum – Anticipated Maximum Base Salary: $55300 - $74600 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
- Hire and train food and beverage team members in the suites department
- Develop team members and provide ongoing job performance feedback
- Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days
- Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members
- Handle guest relations and monitor adherence to quality assurance standards
- Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines
- Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place
- Work with the client on special requests and high-profile suites
- Will be part of the manager event closing shift rotation
- Will help out the premium/catering/restaurant team on non event days for large events
Qualifications
- Minimum of three years' hospitality management experience required, preferably in a high-volume setting
- Strong managerial and leading ability
- Experience managing a large team, required
- Experience with inventory, cost control, and purchasing required
- Financial management accountability and budgeting experience required
- Ability to analyze data and make decisions independently
- Ability to work evenings, weekends, and holidays
- Union experience preferred
- Micros, Birchstreet, Workday, SHIFT system experience preferred
Shift Details
Day shiftEvening shiftHolidaysWeekends
Who We Are
Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
