SUMMARY

Responsible to assist in maintaining, developing, executing and evaluating Marketing Operation Entertainment and Event programs to achieve objectives regarding revenue/profitability and identify opportunities to increase effectiveness.

MEETING PERFORMANCE EXPECTATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION  

• Responsible for Box Office, which includes show set up, placing holds and getting show on sale. Monitor sales daily.
• Assist with box office ticketing, accounting procedures, and ticket issues.  Ensuring proper holds are established and maintained.  Required to pull tickets to support guest service and show production and execution. Assists in training frontline associates in ticket software and ticket scanning.
• Assist with evaluating each event and submission of post event reports with pertinent information, such as final evaluation (summary of events), monthly band reports, final cost/revenue summaries, pro formas, ticket utilization, and E-ticket reports.
• Responsible to assist in handling pertinent details of artist and show production, such as food, transportation, hotel, payment, photographer, emcees, passes, etc.
• Responsible to create and distribute external and internal communication of all entertainment such as the Gazette, associate communication meetings, associate newsletter and other approved publications. Ensuring that any such communication is executed in a timely manner.
• Responsible for updating the GC intranet with events and concerts to ensure information is available to internal guests.
• Responsible to process contracts, create purchase orders and maintain files, as needed.
• Assist with monthly financial management and billing.
• Attend and work at each entertainment and event.
• Responsible for securing and maintaining entertainment and event files such as schedule listings, competitor reports, library files and books, etc. Clerical support, faxing, typing and distribution of memos, follow-up phone calls, etc.
• Contribute to special projects to support company management, as needed.
• Ensures compliance with all company policies and practices.
• Responsible for obtaining reports from Patron/MGT.
• Conduct regular inventories, specifically promotional items to ensure we are in compliance with regulations.
• Conduct regular audits of coupons and other items.
• Responsible for sending out RFPs to secure appropriate services for concerts and events.
• Coordinate and facilitate meetings related to concerts and events.
• Maintain cooperative and informed relationship with vendors.
• Develop promotional rules, procedures and internal communications.
• Other duties as assigned.

COMPETENCIES

• Values based leader and active role model in living and teaching the MLCV Way
• Trustworthy and collaborative relationships with others
• Delivering guest service that is more immersive, customized and responsible to changing expectations.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED required.
• Minimum of two (2) years’ experience in event planning, entertainment or promotions execution experience required.
• One (1) year supervisory experience preferred.

SPECIAL QUALIFICATIONS

• Must be able to secure license from Gaming Regulatory Authority.
• Must follow and enforce all relevant DGR’s.
• Must possess excellent communication, organizational, and analytical skills.
• Bilingual and able to speak Spanish proficiently a plus.

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.