Closing Date October 17, 2024 At 400 Pm

Pay Range: $21.50 per hour

This position is responsible for the repair and maintenance of slot machines and related equipment, as well as demonstrating the GILA WAY.

Essential Duties And Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Quickly and efficiently repairs and/or provides maintenance on slot machines.
• Provides excellent guest service by resolving all machine related guest complaints.
• Repairs all sub assemblies in shop.
• Performs machine relocations and installations as assigned.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• High School Diploma or GED required.
• Experience in slot machine or electronic maintenance/telecommunication/computer preferred.
• Must have basic computer skills with Microsoft Office Suite software.
• Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
• Must pass a full background check to be certified/licensed prior to employment.
• Must be able to work in a smoking environment.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, and Appreciate our guest. 
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral. 
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.