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Host - Executive Casino

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Description

Duties And Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
  • Attract, develop, and retain new player patronage through personalized service
  • Assist in the development of programs to increase player worth while staying with established comping guidelines
  • Greet and host customers, maintaining a high standard of courtesy, friendliness, and hospitable attitude
  • Assist customers in following procedures to obtain complimentary privileges
  • Assist in planning and executing special events and programs to stimulate revenue growth, improve operational costs, and enhance customer service levels
  • Arrange special events for quality customers, including, but not limited to, air and ground transportation, accommodations, and tickets to sporting events
  • Observe all employees in their contact with guests and work with management to improve friendliness and courtesy
  • Assist with phone solicitation
  • Perform other duties as assigned
    Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have a high school diploma or equivalent
  • Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
  • Must be proficient in the entire Microsoft Suite and must be knowledgeable with casino computer systems
  • High-level public relations and customer service skills are required
  • Excellent written and verbal communications skills are required
  • Must have a working knowledge of table games and slot machines
  • Must be able to work weekends, weeknights, and holidays
    Physical Demands
  • Regularly required to see, talk, hear, walk, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to sit or stoop
  • Occasionally lift and or move up to 30 pounds
    Work Environment

    The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

    • Save this job
    Bally’s Chicago

    777 W Chicago Ave.

    Chicago, IL 60654

    Casino Resort
    Gestionado Por Bally’s Corporation

    Bally’s Chicago

    Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

    The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

    The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

    This link on our Bally's Corporate site provides more information about the specific components of our facility:
    https://www.ballys.com/about/casinos-resorts/default.aspx

    This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)

    The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

    The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

    The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

    Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

    We invite you to visit us today! 

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