Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.

Public Relation duties

• Leads public relation programs and serve as a main point of contact for the organization in public relations communications.
• Develop and implement processes to evaluate and improve Public Relations communications.
• Coordinate day-to-day requests for Public Relations communications including recommending appropriate subject matter expect(s) and preparing them for interviews.
• Developing and implementing publicity strategies for the company’s products and services, including a crisis management strategy.
• Creating and managing a PR plan, including budgets, timelines, etc.
• Working with the social media team to create a content calendar.
• Representing the organization at press conferences, interviews, etc.
• Handles media commitments and the dissemination of information across various platforms.
• Coordinate with the Marketing team to enhance the company’s brand image to the public and develop strategies that would increase the company’s revenues and close more client deals.
• Arranges for photography and/or press coverage for special events.
• Identify cost-reduction techniques and identify business opportunities by conducting data and statistical analysis from the market trends.
• Manage external communication channels, including press releases, media relations, industry publications, and thought leadership articles.

Communication duties

• Develop and implement marketing communications strategy and programs, including advertising, branding, product promotion, and regulatory matters.
• Plans, prepares, and distributes original promotional content such as articles, news and press releases, emails, blog and social media posts, and other updates on behalf of the organization.
• Oversees and produces, from concept to completion, a broad array of digital and/or print promotional and communication materials for the organization.
• Ensures that all materials present a clear, unified, and positive image for the organization and/or brand.
• Support internal corporate communications as needed.
• Explores and adopts new channels, methods, and platforms to optimize marketing communications.
• Monitoring information systems and guide the team for maximum productivity and efficiency.
• Maintain excellent communications with all Directors and Supervisors.
• Implements approved departmental policies and procedures.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
• Help coordinate and supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

Manage directly and indirectly all employees of the Marketing Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education And Experience (Must Be Documented)

• High School Degree (or GED)
• Five (5) years (or equivalent) Supervisory/Management experience.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 50 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups