Description

Assists bartender in maintaining bars and cocktail stations while providing exceptional service.

Principal Duties & Responsibilities

Maintains stock at all bars and cocktail stations.

Demonstrates a Hard Rock attitude and the ability to rock out with each guest.

Assists bartenders when business warrants.

Keeps liquor room and all storage areas clean and organized.

Stores incoming stock.

Empties trash and performs general detailed cleaning.

Keeps bar area clean and restocks supplies.

Adheres to department and property policies and procedures.

Maintains knowledge of property information, including memorabilia.

Ensures glass ware is restocked in the correct venues and glasses collected from security check points

Ensures the ice wells are filled at all times

Follows cleaning check list daily

Other Duties & Responsibilities

Upholds the Mission Statement – We create authentic experiences that rock.

Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.

Lives by the Hard Rock Values!

Reports to supervisiors if anyone in the bar areas appear to be under 21 years of age.

Knowledge, Skills, And Abilities Required

High school diploma or general education degree (GED).

Must be able to communicate clearly and effectively with all Hard Rockers and guests.

Must have basic mathematical skills. Must be able to add, subtract, multiply and divide.

Ability to interpret a variety of instructions.

Must project a professional and positive image.

High energy level.

Excellent interpersonal skills.

Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.

Have product knowledge of all liquor products and how to handle wine and rotate products.

Knowledge of Point-of-Sale system.

Able to follow operating procedures.

Have basis bartending skills.

Able to reconcile inventory.

Ability to work a flexible schedule.

Training

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training

Counterfeit Currency Prevention

General Employee Safety Training

Hazard Communication

Responsible Gaming Awareness Training

Title 31 Introduction and Overview

Title 31 SAR Incident Reporting Awareness Training*

PCI Credit Card Fraud Prevention

Sexual Harassment Awareness for Frontline

Preventing Human Trafficking

Working Conditions

Physical Demands How Often Environmental Conditions How Often

Standing C Extreme Cold R

Walking C Extreme Heat R

Sitting R Temperature Changes R

Lifting C Wet R

Carrying C Humid R

Pushing C Noise C

Pulling C Vibration O

Climbing C Hazards R

Balancing C Atmospheric Conditions R

Stooping C Cigarette Smoke C

Kneeling C

Crouching C

Crawling R

Reaching C

Handling C

Grasping C

Feeling C

Talking C

Hearing C

Repetitive Motions C

Eye/Hand/Foot Coordination C

C=constantly (5-8 hours per shift), F=frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort

_____ Light work

_____ Medium work

__X__ Heavy work

_____ Very heavy work