Description

Duties And Responsibilities

• Foster an environment that embodies Bally’sBorn to Entertainphilosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations.
• Coordinate daily functions to prepare for all promotions and giveaways.
• Maintain up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested.
• Responsible for educating guests on the value of the loyalty program.
• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals.
• Perform the duties and responsibilities associated with the Colorado Division of Gaming Self-Exclusion Program.
• Ensure all property media are accurate, current, and error-free.
• Assist with planning and executing special events from slot tournaments, dinners, gift giveaways, and promotional drawings.
• Accurately complete paperwork for all promotions, including any finance requested items.
• Assist with database clean up by updating account address information, emails and proper database flags.
• Write rules and regulations for promotions and special events.
• Support and cultivate new ideas and methods to deliver business solutions.
• Work with Marketing Manager to update daily Team Member information postings.
• Perform other duties as assigned.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Colorado Division of Gaming.
• Must have a high school diploma or equivalent.
• A minimum of six months of related experience and training.
• Must have excellent interpersonal and communication skills.
• Must be proficient in the entire Microsoft Suite and must be able to learn other software systems easily.
• Must be able to work weekends, weeknights, and holidays.

Physical Demands

• Regularly required to see, talk, hear, walk, and stand.
• Frequently required to use hands to handle, feel, and reach.
• Occasionally required to sit or stoop.
• Occasionally lift and or move up to 30 pounds.

Work Environment

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Why Work For Bally's Black Hawk?

About Bally’s

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Black Hawk is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Colorado’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Eligible Upon Start

• Employee Discount Meals
• Paid lunch break
• Subsidized Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking.

Eligible After 60 Days Of Full Time Employment

• Health, Dental, Vision
• Company paid Long Term Disability and Life Insurance
• Flexible Spending Account (FSA)
• Group Life, Whole Life, Supplemental Term Life
• Short-Term and Long-Term Disability
• Voluntary Critical Illness
• Accidental and Hospital Indemnity Insurance
• Identity Theft and Pet Insurance Discounts
• Upwards Childcare Database and Support
• Employee Assistance Program (EAP)
• Student Loan Advisor Assistance
• Wellness Program

Eligible After 90 Days Of Full Time Employment

• 401K (eligible after 90 days)
• PTO - 12 days for your first year

Disclaimer 

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally’s Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast-growing team today!