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Employee Relations Manager

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Salary: Depending on Experience (DOE) 

Essential Duties And Responsibilities

include the following. Other duties may be assigned.

  • Develop and implement employee relations policies and procedures in alignment with organizational goals and legal requirements.
  • Investigate and resolve employee complaints, including claims of harassment, discrimination, and other workplace conflicts.
  • Provide guidance to managers and employees on employee relations issues, including coaching and performance management.
  • Conduct training sessions on topics such as conflict resolution, workplace behavior, and company policies to promote a positive and respectful work environment.
  • Collaborate with HR and legal departments to ensure compliance with state and federal employment laws (e.g., FMLA, ADA, EEO).
  • Facilitate employee engagement programs and contribute to initiatives aimed at improving workplace culture and employee satisfaction.
  • Serve as a liaison between employees and management, fostering open communication and ensuring that employee voices are heard.
  • Track and analyze employee relations data to identify trends and recommend improvements.
  • Lead internal investigations and manage disciplinary processes, ensuring fairness and consistency.
  • Maintain confidentiality and handle sensitive employee information with professionalism and integrity.

Supervisory Responsibilities

Directly supervises multiple employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

  1. Bachelor's Degree

    in Human Resources, Business Administration, or a related field.
  2. 7 years of experience in employee relations, human resources, or a related field, with a minimum of 3 years in a leadership role.

  3. Professional HR Certification

    such as PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources), or

    S HR M Cp/S HR M Scp

    is highly preferred.
  4. Strong knowledge of labor laws and employment regulations at both the state and federal levels.
  5. Excellent interpersonal and communication skills, with the ability to build trust and influence at all levels of the organization.
  6. Proven ability to handle conflict resolution and manage complex employee relations cases with discretion and fairness.
  7. Strong analytical and problem-solving skills, with the ability to use data to drive decisions.
  8. High level of emotional intelligence, empathy, and resilience.
  9. Experience in the hospitality or gaming industry is a plus.

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment

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Gila River Resorts & Casinos

5040 Wild Horse Pass Blvd.

Chandler, AZ 85226

Casino Resort

Gila River Resorts & Casinos

Gila River Resorts & Casinos  has received the coveted AAA Four Diamond designation for our award-winning resorts offering entertainment, hospitality and other amenities located across the Valley of the Sun.

Our casinos - Wild Horse Pass, Lone Butte, Lee Quiva and Santan Mountain offer over 4,500 slots and table games including Craps, Roulette, Blackjack, Baccarat, Bingo, and Poker. 

The Gila River Indian Community owns all of our gaming entities. It borders such cities as Phoenix, Avondale, Mesa, and Casa Grande. 

Our climate and location is beautiful and there are many economical, cultural and social reasons why you want to come work for us!
https://www.brightlandhomes.com/blog/living-in-arizona

Our guests enjoy exciting casinos, delicious dining, entertainment, have fun relaxing, and more...
https://playatgila.com/resorts/

Gila River Resorts & Casinos - Wild Horse Pass
Located at the I-10 freeway on Wild Horse Pass Blvd in Chandler, Arizona. The Four Diamond Awarded Wild Horse Pass is home to over 405 guest rooms and suites, resort amenities, and amazing dining and entertainment.. Amenities include two pools, fitness room, adjoining restaurants, and gaming with slots, blackjack, craps, roulette, baccarat, a BetMGM Sportsbook, and Topgolf Swing Suites. 

Restaurants include Prime, a Shula's Steak House, Ling & Louie’s Asian Bar & Grill, Fullhouse Cafe, and a food court featuring Fatburger and Rizzo's, plus bars and lounges. Ideally located at the Wild Horse Pass Destination, we offer 36 holes of Troon Golf, Phoenix Premium Outlets, Aji Spa, and Koli Equestrian Center. All of this is located less than 20 minutes from Sky Harbor Airport.

Gila River Resorts & Casinos - Vee Quiva
Located at the South Mountain 202 Freeway and Vee Quiva Way in Laveen, this Four Diamond Awarded resort, is a favorite Valley retreat. 90 oversized rooms offer complimentary Wi-Fi, flat-screen TV, marble showers, all with no resort fee. Adjacent to the hotel, discover dining, slots, craps, roulette, baccarat, table games, Bingo and a BetMGM Sportsbook. 

Restaurants include Fullhouse Cafe, Tequila Lounge and a food court featuring Fatburger and a Deli, and bars and lounges. Come enjoy mountain views and desert sunsets in an oasis environment.

Gila River Resorts & Casinos - Lone Butte
Located at the Santan 202 Freeway & Kyrene Road in Chandler, Arizona. Lone Butte features over 1,200 slots, blackjack, craps, roulette, poker, and a BetMGM Sportsbook. Dining options include Fullhouse Café, Panda Express, a Deli and bars and lounges.

Gila River Resorts & Casinos - Santan Mountain located south of Chandler, Arizona, is a state-of-the-art gaming destination carefully placed amongst the San Tan Mountains. This pristine property boasts the largest casino sports book in the state, with wall to wall TVs, an exclusive bar with table top games, private booths with charging stations, custom lighting, and a DJ area for keeping the party going!

Our casino features table games such as Ultimate Texas Hold’Em, Three Card Poker, Craps, Roulette, Mini Baccarat and Black Jack, as well as over 800 slot machines with the latest gaming themes. Three Bars offer bar top slot machines featuring Video Poker, Keno and Video Slots. The High Limit Room is home to mechanical reels and video slots and our electronic table games area features Electronic Roulette, Craps and Video Poker.

Our casual dining area includes Taste Kitchen, Rizzo’s, and Mein Dish. Honey + Vine is an upscale restaurant with a walk up coffee bar, diverse menu (including brunch), outdoor patio, and live DJ on special occasions. Our Ballroom includes an outdoor garden.

A championship 36-hole golf course, designed by renowned architect Gary Panks, is built into our ancient, native landscape.

“Gila River Cares” was established by Gila River Resorts & Casinos to support local causes that aim to improve children’s welfare and educational programs across the State of Arizona. Since its inception, we have supported many non-profit organizations, not only in the Gila River Indian Community, but throughout the State of Arizona. Along with sponsorships, the enterprise provides volunteer opportunities for team members and in-kind donations.

We know that the success of our organization depends on the dedication of our team members. That’s why we invest in you with a competitive total rewards package.

Click Here to Read About our Great Benefits!

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