Description

About Bally's

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary

Ensuring excellent guest service in a timely manner and providing a consistent quality product. Assist the Cocktail Waitresses to ensure a fun and an exceptional experience during the guest visits.

Essential Functions

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Responsibilities include preparing drinks correctly for guests at the bar and beverage servers.
• Ensure alcohol is served according to the company alcohol policy.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Responsibilities include maintaining a clean and organized bar.
• Responsibilities include following company policies related to dealing with received revenue, signing out banks or drawers, and closing out revenue centers.
• Responsibilities include ensuring the safety and security of team members and guests.
• Use daily maintenance of all bar equipment and POS systems.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications

• High School graduate or equivalent
• Excellent customer service skills
• Must be able to successfully complete TIPS trained and receive a Basset Card.
• Excellent written and verbal communication skills
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
• Ability to professionally handle situations that may arise due to intoxicated guests.
• Operate in mentally and physically stressful situations

Physical Requirements

• Physically mobile with reasonable accommodations
• Must be able to lift heavy objects (up to 40lbs), stretch, bend, stoop and standing for long periods of time.

Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

What’s In It For You

• Competitive wages with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***