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Supervisor

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Compensation: $18.00 - $20.00 / hour

The opportunity

Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at KeyBank Center in Buffalo, New York. As Supervisor, you will be responsible for assisting with bar operations, ensuring that our guests receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar’s budget is not exceeded and maintaining health and safety standards within the bar. If you are passionate about hospitality, and are looking for a bar-tendingsupervisor role that oversees high performing team members, apply now.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Ensure that all company policies are followed by associates.
  • Observe, evaluate, and document job performances of associates.
  • Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges.
  • Ensure associates meet appearance standards and follow all uniform guidelines.
  • Order and maintain product inventory.
  • Complete daily sales reports and reconciliation.
  • Assist with end-of-month inventory and financial reporting.
  • Performs other duties as assigned by management.

More about you

  • Minimum of 1 year experience in a supervisory position required.
  • Basic math skills; ability to accurately account for cash and inventory.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office.

Physical requirements

  • Frequent walking, throughout the entire facility, for the entire length of shift.
  • Constant standing, bending, reaching, and repetitive motions.
  • Able to perform normal lifting of stock up to 50 pounds.
  • Bar environment, noise.

Shift details

Event based

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Delaware North at KeyBank Center

1 SEYMOUR H KNOX III PLAZA

Buffalo, NY 14203

Regional Office
Géré par Delaware North

Delaware North at KeyBank Center

Who we are

Delaware North operates concessions, clubs, and suites for the NHL’s Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.