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Cage Manager

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Position Summary

Responsible for the Cage operations. Accountable for accurate accounting of activities within Cage operations such as cash movement to and from the Cage, maintaining cash inventories for the Casinos, documenting transactions within the Cage and adhering to all applicable regulations

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •     Responsible for hiring, training, scheduling, staffing, reviewing and termination of all Cage personnel
  •     Supervises, trains and directs work of Cage Shift Managers
  •     Assessment of Cage operation duties, processes, and other functionality. Implements changes need to continue to improve on quality and efficiency
  •     Ensures effective scheduling for 24-hour coverage
  •     Oversees the daily operation of the Casino Cage 
  •     Responsible for maintaining adequate cash and chip inventory to ensure Casino Cage and other gaming department's needs
  •     Monitor the daily reconciliation of all operating revenue banks and vault bankroll
  •     Maintains cash inventory to ensure compliance with bankroll formula
  •     Responsible for the verification of soft count funds brought into the vault on a daily basis
  •     Approves purchase requisitions for the Cage operations
  •     Submits Personnel Requisitions for vacated positions
  •     Responsible for hiring, training, scheduling, staffing, reviewing and termination of all Cage personnel
  •     Supervises, trains and directs work of Cage Shift Managers
  •     Assessment of Cage operation duties, processes, and other functionality. Implements changes need to continue to improve on quality and efficiency
  •     Ensures effective scheduling for 24-hour coverage
  •     Oversees the daily operation of the Casino Cage 
  •     Responsible for maintaining adequate cash and chip inventory to ensure Casino Cage and other gaming department's needs
  •     Monitor the daily reconciliation of all operating revenue banks and vault bankroll
  •     Maintains cash inventory to ensure compliance with bankroll formula
  •     Responsible for the verification of soft count funds brought into the vault on a daily basis
  •     Approves purchase requisitions for the Cage operations
  •     Submits Personnel Requisitions for vacated positions
  •     Oversees the revenue reports prepared from all documentation turned into the vault from all revenue departments 
  •     Reviews monthly overages and shortages of Cage Operations and produces monthly report
  •     Responsible for producing and controlling departmental budget and cost projections
  •     Interprets, understands, enforces and complies with personnel and Cage policies and procedures and all gaming regulations
  •     Verifies cash turn-in from other departments, various types of cash payouts, and cashier banks.
  •     Prepares various revenue reports and daily bank deposits
  •     Performs various Cage functions of all positions
  •     Conducts Cage staff meetings and updates staff on any changes in policies and procedures
  •     Ensures accuracy of all transactions
  •     Performs all duties in compliance with Casino personnel and Cage policies and procedures and all applicable laws
  •     Coordinates changes to online Vault program to Accounting and IT Administration to ensure the integrity of Cage accountability
  •     Coordinates, plans, and implements annual department goals
  •     Responds in writing and implements preventive measure to address department deficiencies as reported in Audit findings
  •     Maintains a good communication with co-workers and maintains a positive and professional work environment
  •     Reviews and prepares analytical reports for monitoring Cage activities; kiosk activity, ATM activity, variance reports and procedural violations
  •     Required to test and pass quarterly Title 31 testing
  •     Maintains excellent customer and employee-to-employee relations
  •     Performs all duties, responsibilities, and requirements such as Cage exchange and payouts
  •     Maintains confidentiality of all Casino Operations data
  •     Verifies and reviews weekly timesheets
  •     Maintains log of chips and mutual prize checks for the entire Casino
  •     Contributes to a team effort and accomplishes related results as required
  •     Performs other duties as required

    • Minimum Qualifications

    Education And Experience

    Bachelor's degree plus five (5) years experience in the cash handling and customer service field, two (2) of the five (5) years of which must have been in management capacity; or equivalent combination of education and experience. Relevant and direct experience may be considered in lieu of degree requirement. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •     Knowledge and proficient in intermediate mathematics
  •     Knowledge of the Bank Secrecy Act, Anti-Money Laundering and Title 31 Regulations pertaining to the Casino Cage
  •     Ability to become familiar with all Cage functions and available to work all shifts
  •     Skill in supervising assigned staff
  •     Skill in cashier's Cage operations and of applicable laws on Cage operations
  •     Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public
  •     Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
  •     Skill in problem solving and sound decision-making
  •     Skill in typing and 10-key operation
  •     Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)

    Physical Demands

    While performing the duties of this job, the employee regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

    Work Environment

    Work is generally performed in the Casino Cage area with exposure to a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required.

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    Desert Diamond Casino Tucson

    7350 S. Nogales Highway

    Tucson, AZ 85756

    Casino & Hotel
    Géré par Desert Diamond Casinos

    Desert Diamond Casino Tucson

    Desert Diamond Casino Tucson is located a convenient distance from both the Tucson International Airport and downtown.

    The casino offers a poker room with competitive tournaments, slots, table games including live blackjack and roulette, high-stakes bingo, and a sportsbook.

    Food & beverage venues include the Diamond Café, the Diamond Grill, the Ko:Sin Ki: Buffet and the Coffee Bar, as well as two lounges on the gaming floor.

    The Hotel & Conference Center features renovated guestrooms packed with amenities and state-of the- art meeting spaces, complimentary wireless internet access, a heated outdoor pool, jetted hydro-spa, patio seating with a fire pit, and a fitness center with a gym.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities. 

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