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Business Intelligence Analyst

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Rémunération: $49,500 to $66,800 per year

The opportunity

Delaware Sportservice is hiring a full-time Business Intelligence Analyst to join our team at Great American Ball Park in Cincinnati, Ohio. As a Business Intelligence Analyst, you will be responsible for using data and analysis to drive informed decision making and operational excellence. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. 

Pay

Minimum – Anticipated Maximum Base Salary: $49,500 – $66,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Analyze transactional sales data from point-of-sale systems and other sources to uncover key insights, supporting revenue-generating efforts such as pricing and optimization strategies 
  • Collaborate with enterprise data teams to execute analytics projects and develop actionable plans that address core client and guest needs in target markets 
  • Leverage business intelligence, research, and industry trends to create value-added programs, drive brand growth, and identify market opportunities 
  • Prepare reports, presentations, and dashboards to communicate fact-based findings and recommendations to stakeholders effectively 
  • Support data architecture and warehousing initiatives, gather feedback from clients and site team members, and work with sales and marketing leaders to implement best practices and enhance client relationships 

More about you

  • Bachelor’s degree in business, mathematics, engineering, or a similar field; master’s degree preferred  
  • Minimum of 2 years of experience in business analytics, business intelligence, or a similar function, working in a high volume, fast-paced environment; preferably in hospitality or sports industries  
  • Proficiency in analytics, predictive tools such as Advanced Excel and R, and data warehousing tools such as SQL; experience with Tableau for data visualization is preferred 
  • Prior experience with point-of-sales systems and business intelligence solutions, with a broad background in marketing technology and revenue management 
  • Demonstrated ability to set strategic sales direction and lead both annual and long-term planning to drive business outcomes 
  • Proven extensive industry knowledge, encompassing domestic operations, business intelligence, and marketing strategies 

Shift details

Day shift

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Delaware North at Great American Ball Park

100 Joe Nuxhall Way

Cincinnati, OH 45202

Concession
Géré par Delaware North

Delaware North at Great American Ball Park

Who we are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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