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IT Project Manager

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Rémunération: $82,600 to $111,500 per year

The opportunity

Delaware North is searching for an experienced IT Project Manager to join our corporate IT PMO team. As IT Project Manager, you will be responsible for the overall direction, coordination, implementation, execution, control, and completion of technology projects. You’ll complete this work by partnering with a wide variety of business units and programs across our organization.

Pay

Minimum – Anticipated Maximum Base Salary: $82,600 – $111,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Lead the planning and implementation of projects across the enterprise, including major point of sale, mobile application, and suite implementations for new stadium constructions as well as enterprise software installation and new solution evaluations and facility additions
  • Facilitate and ensure communications to business leadership and sponsors are comprehensive to facilitate project success
  • Facilitate the approval of project scope, cost, and schedule
  • Forecast resource allocation requirements: define project tasks and resource requirements as key inputs into weekly IT forecast meetings
  • Coordinate internal and external resources and define the responsibilities of parties involved in the project including customers, management, IT management, project team, vendors, and others affected by the project
  • Execute project initiatives driving successful project completion including organizing and conducting project team meetings, project kick-off meetings, and setting expectations related to team meetings with sub-teams
  • Develop risk plan, facilitate contingency plan actions and conduct regular risk analysis reviews
  • Identify, track, monitor, escalate and communicate project-related issues, scope changes, variances, and contingencies that may arise during the implementation of IT projects. Facilitate solutions with the appropriate customer(s)
  • Ensure proper documentation and facilitate the transition to support
  • Complete close-out activities including project financial reconciliations and lessons learned
  • Facilitate the negotiation with vendors and contractors while leveraging internal Delaware North Procurement expertise to secure infrastructure-specific products and services
  • Facilitate the preparation of RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts

More about you

  • Bachelor’s degree required, Master’s degree preferred
  • Demonstrated 8-10 years’ experience with PMI PMBOK
  • Demonstrated ability to manage Agile, Waterfall and Hybrid Project methodologies
  • Knowledge of theoretical with the practical application of project management techniques and tools
  • Experience in risk identification, project management, and mitigation
  • Proficient in project management software (MS Project and Jira)
  • Some high-priority or strategic initiatives may require extended hours and/or travel

Shift details

Day shift

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Delaware North

250 Delaware Avenue

Buffalo, NY 14202

Gaming Company

Delaware North

For over 100 years, Delaware North has been a global leader in the hospitality industry. We’re one of the world’s largest and most admired privately held companies. Founded and owned by the Jacobs family since 1915, Delaware North has operations in the sports, travel, restaurants, parks, resorts, gaming, and specialty retail industries.

At Delaware North, we take pride in offering a welcoming workplace where team members learn, grow, and succeed. Our impact extends beyond pay, benefits and other job perks to encompass the overall culture of the company. By offering an enriching employee experience, we support our team members and allow them to create exceptional guest experiences that are at the heart of the work they do every day both individually and as part of a team.

With Delaware North, you’ll experience moments like no other. From the first serve at an Australian Open final to iconic sporting events concerts at Wembley Stadium, and from celebrity sightings at restaurants at LAX to stargazing in Yosemite National Park, there is Delaware North. We work behind the scenes, making each guest experience the very best it can be. Delaware North team members serve guests in the United States, the United Kingdom, Australia, and New Zealand.

Join Delaware North at some of our most famous sporting venues like Globe Life Field, TD Garden, Truist Park, and many more. We have a variety of roles available, whether you’re interested in customer service, food and beverage, or operations. With the echoes of the cheers of passionate fans, it’s where legends are born and rivalries ignite. Whether you’re helping guests find what they’re looking for or supporting a team member, the energy is electric. 

From the peaks of the mountains in Yellowstone National Park to the valleys in the Grand Canyon, Delaware North provides its team members with the support they need to be the best version of themselves and give the best service to our guests. We offer competitive benefits and perks, including employee discounts. We believe in empowering everyone to make the team better. 

Patina 250’s seasonal menus with fresh, locally sourced ingredients provide creative, flavor-infused twists. Whether sipping a specialty drink at the bar, sharing dishes with friends, or enjoying a complete dining experience, the welcoming setting encourages you to be your best self. Patina 250 believes everyone plays a role in making our culinary journey memorable. 

From the castles of Disneyland to the modern wonders of Epcot, Delaware North produces unforgettable memories. Delaware North supports its team members to be both dreamers and doers, offering career growth and development opportunities. Whether you’re helping a guest explore the cosmos at Space 220 Restaurant or creating unforgettable experiences in Pixar’s art, Delaware North wants you to help us make each day a magical adventure.

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