Responsible for the maintenance of the Isleta Eagle Golf Course and Isleta Lakes, full time, part time, or seasonal, all while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Position Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino’s buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for developing and implementing comprehensive pro-active strategies to maximize the Isleta Resort and Casino and its entities’ revenue through the creation and implementation of special events and promotions while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for mixing and serving alcoholic and non-alcoholic beverages to guests 21 years of age or older. Responsible for maintaining a clean and attractive beverage service area. Must be able to handle all guest requests.
Responsible for monitoring, overseeing, and administering the day-to-day Banquet operations while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Ensures department is properly staffed and motivated to exceed the Isleta Resort and Casino’s goals and objectives. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations, while maintaining and enforcing the Isleta Resort and Casino’s rules of play.
Responsible for the setup, operation, and closing of all front and back of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
Responsible for ensuring all plated food is organized by check, properly presented, and served correctly as per the guest’s request. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for maintaining the professional appearance of the dining room by clearing the table tops of soiled wares, cleaning and ensuring all tables are appropriately set up for new guests. Must be able to handle all guest requests related to the position. Promote and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for preforming dishwashing and industrial pot washing services while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for greeting and responding to guests’ inquiries regarding to, but not limited to, current, ongoing, and upcoming promotions, special events, and entertainment.
Responsible for all guests needs or requests including checking-in and checking-out guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for dealing the Isleta Resort and Casino’s Blackjack, Mini Baccarat, Pai-Gow, Craps, Roulette and other table games while providing World Class Guest Service to all the Isleta Resort and Casino’s guests.
JOB PURPOSE: Operates multi-line telephone system to answer incoming calls and greets visitors; directs callers and visitors to appropriate personnel. Maintains professionalism in all interactions with internal and external customers.
Isleta Resort & Casino is a premier destination offering a unique blend of elegance, modern amenities, and cultural richness. We are known for our diverse food outlets, including Embers, Tiwa, Daubers, Triple Sevens, Panda Express, Chili Ristra, Fat Burger, and our Banquet services. We invite you to join our dynamic culinary team and contribute to providing an exceptional dining experience for our guests.
Responsible for the setup, operation, and closing of all front of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
