Description

Qualifications

• Excellent typing and computer skills.
• Attracts, develops, and retains new player patronage through personalized service.
• Assists in the development of programs to increase player worth while staying with established comping guidelines.
• Represents management at special events.
• Ability to organize and present information in a meaningful manner.
• Ability to read and understand English.
• Must possess outstanding interpersonal communication skills to effectively interface with guests.
• Must possess computer skills and be able to operate copying machines, fax machines, and typewriters.
• Knowledge of slot machines.
• Experience in a casino cage and/or equivalent position.
• High school graduate or equivalent diploma.
• Able to work any shift when required.
• College degree, previous hosting experience, previous experience in the casino, or previous experience in sales preferred.

License Requirements

Rhode Island Department of Business Relations Gaming License

Essential Job Functions

• Assist in evaluating casino host performance.
• Assist the Director of Asian Marketing in targeting “new” high limit guests to the property.
• Evaluate Floor Hosts’ comp reports.
• Identify and qualify guests to provide correct information when dealing with gaming or credit.
• Capture and cultivate new gaming guest.
• Work closely with the Asian Marketing Host when requested to provide additional help to monitor and service special events and functions.
• Complete weekly status report of information received daily on rooms, events, capture, comps and daily reservations made.
• Provide requested tax information to guest at the beginning of each year.

Physical/Mental Requirements

• Constant listening, planning, directing others, following directions, reading, writing, working at various tempos, making decisions, concentrating, remembering, attention to and observing detail, leading by example, using organizational skills, observing, communicating suggestions and concerns, using problem-solving skills.
• Frequent eye/hand coordination, handling, wrist motion, sitting, standing, walking, and reaching.

Working Conditions

• Work is performed in a climate-controlled environment.
• Works with others, but occasionally alone.

• Position is in a cigarette smoke environment.