SUMMARY:

Directs all casino operations by performing the duties personally or through the Directors or Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Participates in formulating and administrating company policies and developing long range goals and objectives.
• Establishes forms of communication that is effective and will reach all levels of the organization.
• Develops and reviews analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
• Responsible for company’s budgets.
• Providing meaningful and timely financial reports to the Tribe.
• Develops and administers the company’s strategic business plan.
• Manage the preparation, on-going evaluation and updating of long-range comprehensive program plans.
• Assist in the preparation, negotiation, implementation, and monitoring on a timely basis, contracts and cooperative agreements that will enable the Casino to achieve its goals and objectives.
• Responsible for the authorization for all newly hired personnel, including the skills assessment and training of casino personnel.
• Exercise full range of supervisory duties for all department managers, defining and delegating responsibilities and authorities as appropriate, ensuring all functions and activities are completed, issue reprimands, and complete timely evaluations for all Casino employees.
• Maintain a close working relationship with the Casino Board of Directors and the Tribes Gaming Regulatory Commission to ensure the profitability and integrity of the Casino and to protect the Casino's assets.
• Provide monthly financial and department status reports to the Casino Board of Directors and coordinate the satisfactory completion of financial and performance audits of the Casino. 
• Adhere to Casino standards of excellence in guest service and confidentiality. 
• Manage and resolve guest problems or complaints directly and with referrals to appropriate supervisors.
• Perform other job-related duties as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Other duties as directed. Hours are determined by 24 hour schedule and subject to change.

SUPERVISORY RESPONSIBILITIES

• Directly supervises all Managers.
• Responsible for the overall direction, coordination and evaluation of all departments.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

KNOWLEDGE, SKILLS, and ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of 24/7 gaming operation.
• Skill in developing, implementing, coordinating and monitoring functions related to a gaming operation.
• Skills in effectively communicating information through verbal and written to employees, managers, clients, customers and the general public, including writing reports, business correspondence and procedure manuals.
• Excellent organizational, communications and leadership skills.
• Knowledge of principles and practices of general business administration including personnel practices and employment laws, budgeting, general accounting and fiscal management practices.
• Skill in assessing operation, staffing and fiscal needs.
• Skills in identifying and resolving administrative and employee problems under pressure conditions.
• Professional knowledge of management concepts, principles and practices, and practices applicable to the full range of duties and administrative activities concerned with the management of a Casino. This includes, but is not limited to compliance with all laws, enforcement of safety and security requirements and personnel, finance, property, and records management systems. 
• Ability to make management decisions requiring independent judgment and to identify and refer other issues to the proper authorities. 
• Ability to communicate clearly with staff, Tribal, Federal, State and local government officials and the general public, both orally and in writing. 
• Maintain strict confidentiality. 
• Knowledge of formulating policy, program development, staff direction, supervision training, and development of organizational plans, and the effective accomplishment of set goals.
• Ability to communicate effectively to establish cooperative linkages among staff; to help resolve interpersonal and interdepartmental misunderstandings.
• Ability to maintain confidentiality of records and information pertinent to the nature of the work. 
• Strong written and oral communication skills.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (BA) from four-year College or university or equivalent required; and eight to ten years’ Gaming Operations experience in a senior management position or a combination of Experience and Education. 

LANGUAGE SKILLS

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems collects data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Gaming license issued by Tribal Gaming Agency. 
• California Key Employee Gaming License  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is regularly exposed to cigarette smoke. The noise level is usually moderate to loud.

In accordance with the Indian Preference Act of 1934 (25 U.S.C. 472).  When filling vacancies priority in selection will be given to Indian candidates who present proof of eligibility for Indian preference.