Position Summary:

Under the direction of the Tribal Council, this position is responsible for directing, administering and coordinating the day-to-day activities of the Tolowa Dee-ni’ Nation Lucky 7 Casino Enterprises, Fuel Mart and Howonquet Lodge in accordance with policies, goals and objectives established by the Tribal Council. The G.M. is responsible for developing policies and goals that cover operations, personnel, financial performance and projected growth. 

Essential Duties and Responsibilities: 

• Develop and implement operational policies and procedures to achieve profit objectives. This includes planning, developing, recommending and administering, as authorized, changes or improvement in operating facilities, and staffing levels which foster maximum guest satisfaction, increased player action and minimum cost consistent with operational and seasonal demands. 
• Responsible for coordinating and developing statistical data to establish department budgets, gaming trends/analysis, data base integration with industry standard ratios and financial statements. 
• Monitor departments to ensure policies and procedures are followed. This includes enforcing policies in accordance with the Gaming Compact and Gaming Commission guidelines regarding operation of gaming. 
• Responsible for establishing and carrying out necessary controls and communication to meet our high standards pertaining to team member morale, behavior, appearance, friendliness and courtesy. This includes setting guest service standards. 
• Approve purchases of material and supplies, approve special expenditures, expense accounts, local donations and sign contract within the limits of authority. 
• Coordinate and assist the Tribal Council in short and long-range planning. 
• Establish and maintain favorable relationships with special guests, civic, government, industry and similar organizations or individuals to promote and foster goodwill. 
• Ensure that all departments are staffed with competent personnel who are delegated authority; are compensated commensurate with ability and responsibility; are provided with well defined and understood lines of authority; and are continually being developed for greater achievement. 
• Temporary or permanent duties and responsibilities may be added to, or modified as deemed necessary.

Minimum Qualifications:

• Minimum of five years experience in gaming management with comparable responsibility and experience 
• Minimum of four-year college Degree 
• Effective organizational, managerial and operational experience and skills 
• Cross cultural experience preferred 
• Strong verbal and written communication skills 
• Excellent Computer skills reflective of all gaming industry systems 
• Must submit to and pass a pre-employment drug and alcohol screen 
• Qualified American Indian preference will apply

Certificates, Licenses, Registrations: 

• Must be able to pass extensive background investigation for the issuance, and retention, of gaming license. 
• Must possess and maintain a valid, state-issued driver’s license, submit a Department of Motor Vehicles (DMV) driving history, and be eligible for Tribal vehicle insurance.