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Director of Cage, Credit and Count

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Relocation Assistance Negotiable

Job Description

*Casino management experience is required for this opening*

The Casino Cage Manager is responsible for overseeing all revenues held in the casino cage and ensuring the protection of casino cage assets. This role involves implementing accounting and documentation policies, monitoring transactions, and ensuring compliance with internal controls, company policies, laws, and gaming regulations, including count room activities.

  • Oversee daily operations of the casino cage, credit, and count room departments.
  • Hire, supervise, train, evaluate, coach, discipline, and schedule team members.
  • Instruct finance operations team members on proper procedures and job performance.
  • Coordinate tasks and information with various departments and maintain interaction through cage tasks.
  • Direct and coordinate credit office activities to secure payment on outstanding markers and returned checks using established collection procedures.
  • Oversee all count room operations, ensuring compliance with policies and controls.
  • Monitor and enforce company policies, procedures, gaming laws, and completion of all required paperwork.
  • Maintain customer credit history records.
  • Report and investigate any cage variances.
  • Manage the year-end chip count.
  • Maintain necessary supplies for the department.
  • Resolve customer complaints and disputes.
  • Perform additional duties as assigned by management.
  • Ensure compliance with regulatory controls and the Pennsylvania Gaming Control Board.
  • Authorize and extend complimentary services according to the approved comp matrix.

Qualifications

  • Must be at least 21 years of age.
  • 5 years of experience required as a Cage Shift Supervisor.
  • Proficiency in basic office machines and computer programs.
  • Ability to bend, push, and lift up to 26 pounds.
  • Excellent communication and interpersonal skills, with proficiency in reading, writing, and speaking English.
  • Knowledge of cage/count room operations, credit/collection practices, company policies, and relevant gaming regulations.
  • Ability to obtain and maintain necessary certifications and/or licenses as required by local gaming regulations.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Valley Forge Casino Resort

1160 First Avenue

King of Prussia, PA 19406

Casino Resort
Managed By Boyd Gaming Corporation

Valley Forge Casino Resort

About the company

The Valley Forge Casino Resort is a full-amenity gaming resort which features a 35,000 square-foot gaming floor with 850 slot machines and 45 table games, including Blackjack, Craps, Roulette, Pai Gow Poker and Baccarat.

VFCR also has 100,000 square feet of banquet, meeting, and conference facilities and two luxury hotel towers. The Radisson Tower has over 300 recently remodeled rooms and the Casino Tower offers 150 completely renovated rooms right in the heart of the action.

The property also offers several food & beverage venues ,which include the Revolution Chop House, Valley Tavern,  American Grill,  Asianoodle, and the Italian Market. Guests can enjoy cocktails and live music in the Vault and Center Bar.

The resort is located in King of Prussia, Pennsylvania directly across from the Historic Valley Forge National Park, 20 miles from the Philadelphia city center and International Airport, connected to the Valley Forge Convention Center.  Recreational facilities include a fitness facility with racquetball courts, whirlpool, sauna, steam room and the Valley Beach, an outdoor garden pool.

Boyd Gaming Corporation

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.