Where Job Seekers Connect with
Gaming-Hospitality/Technology Employers

Director, Casino Slots Performance

Apply Now Save this job

JOB SUMMARY: Responsible for the day-to-day casino slot performance, and slots & arcade operations of all ships, all brands. Maximize revenue and maintain all slots and technical equipment. Liaise with ship and shore side departments to maintain best in class operations and be directly involved in all new build and dry dock projects involving casino slot operations and arcades.

DUTIES & RESPONSIBILITIES:

  • Oversee the entirety of the slot and amusement machine operations with constant review and analysis of the onboard offering for maximum appeal and revenue opportunity.
  • Direct changes/updates to themes and denominations as needed to maximize revenue, using internal and external analysis tools.
  • Maintain operability of all machines used by the onboard operations are adequately supplied with spare parts in a timely manner, with all necessary equipment, by coordinating with the ships and the Purchasing department.
  • Oversee the prize selection and manage inventory levels for the amusement products.
  • Ensure onboard staff adheres to department policies and procedures; routinely reviews policies and procedures and makes recommendations for improvement.
  • Meet with onboard management and staff to discuss and assess casino operational concerns.
  • Compile and produce operational reports on shipboard casino slot and amusement operations for Vice President of Gaming Operations.
  • Analyze slot and amusements results and makes recommendations for improvement.
  • Liaise with slot technical staff to ensure slot and video games follow established control procedures.
  • Meet with prospective suppliers regarding new products and seeks competitive quotations for selective equipment.
  • Recommend CAPEX projects that add value to the operations, using analytics to define success of the project where applicable.
  • Assist in the design and layouts of all new build and casino modification projects.
  • Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Electronics Engineering

EXPERIENCE:

  • 10 years' casino slot technical experience with minimum of 5 years in Casino Management.
  • 5 years' slot performance analysis.

COMPETENCIES/SKILLS:

  • Strategic planner with sound judgment.
  • Analytical ability and operational focus.
  • Strong interpersonal, written, and verbal communication skills with the ability to interface and maintain effective relationships internally and externally.
  • Project and time management.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Norwegian Cruise Line Holdings Ltd.

7665 Corporate Center Drive

Miami, FL 33126

Gaming Company

Norwegian Cruise Line Holdings Ltd.

About Norwegian Cruise Line Holdings Ltd.

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 32 ships and approximately 66,500 berths, NCLH offers itineraries to approximately 700 destinations worldwide. 

NCLH expects to add 13 additional ships across its three brands through 2036, which will add approximately 41,000 berths to its fleet.

About Norwegian Cruise Line

In 1966, Norwegian Cruise Line pioneered the very first Caribbean cruise. In 2001, we introduced a new culture of freedom and flexibility to the world called Freestyle Cruising®. We were the first cruise line to have our own a private island, Great Stirrup Cay in the Bahamas. And in 2013, we will change the cruising industry yet again.

Since our very first voyage, Norwegian Cruise Line has been the industry leader for innovation. Serving more than 800,000 guests annually aboard our fleet of 11 ships and employing more than 10,000 employees worldwide, we do things differently.

So where do you fit into this vision? By transforming our guest's dream vacations into an experience they will never forget. We are searching for dynamic hospitality professionals to join our team, whether on land or on board one of our amazing ships to bring to life our innovative culture of Freestyle Cruising.

If you think you have what it takes to be a Norwegian and for more employment information, please visit www.ncl.com.

Corporate Employment
Want to work with the best staff in the hospitality industry worldwide? Then come join Norwegian Cruise Line as we have exciting shoreside opportunities at our corporate office in Miami, Florida and various sales opportunities throughout the United States.

Shipboard Employment: Norwegian Cruise Line
When you're traveling as fast as 25 knots and to some of the most exotic destinations in the world, it's tough to have a slow day at work. Find your place in the world at any of the hundreds of exciting positions on board our fleet of ships.