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Security Supervisor

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Position Summary

Under direct supervision of the Security Operations Manager, responsible for the protection, safeguarding and security of the Casino’s assets, personnel, customers and all visitors during their assigned shift.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •     Responsible for the Security and Safety operations during the entire shift.
  •     Responsible for the daily supervision of Lead Security Officers, Security Officers and Bike Patrol Officers on a shift.
  •     Responsible for the protection of Tohono O’odham Gaming Enterprise assets.
  •     Responsible for directing subordinates and completing performance reviews.
  •     Applies fair and consistent supervision.
  •     Assists in hiring, termination, and disciplinary actions.
  •     Plans and administers work schedules and assignments for direct reports.
  •     Assist with the planning and budget preparation for the department.
  •     Monitors the performance of direct reports, ensuring adherence to all TOGE and departmental policies and procedures.
  •     Responsible for reviewing and editing of incident reports prepared by subordinates for completeness and accuracy.
  •     Interacts and assists Manager on Duty, Slot Manager, Supervisors and Casino personnel as necessary to provide adequate security protection.
  •     Submits written reports of any breach of laws, regulations, policies and procedures to Security Department Management.
  •     Cooperates with Law Enforcement Agencies in apprehending anyone involved in criminal activity.
  •     Investigates all reports of accident and injury at the Casino and makes findings known to the Security Operations Manager.
  •     Enforces policy and procedures, rules, and regulations and Gaming Compact requirements.
  •     Patrol the Casino premises to ensure the safety of customers and employees.
  •     Maintain an accurate inventory of all radios and other equipment used by Security personnel.
  •     Responds to emergency incidents and take actions as necessary.
  •     Responds to internal security alarms and take action as necessary.
  •     Provide for and/or schedule additional security as needed.
  •     Takes required enforcement action for violations of Tribal, County and State laws and if warranted, may call local authorities for assistance.
  •     Assists in training of department staff and developing and implementing standard operating procedure manual for department.
  •     Ensures radio and keys are operating properly.
  •     Prepares reports and correspondence as required.
  •     Ensures department’s daily records are accurately maintained.
  •     Provides first aide/CPR until advanced care arrives.
  •     Maintains logs on key holders, radios and other inventory. 
  •     May become an EMT if they are selected and meet the Casino certification requirements.
  •     Maintains good communication with co-workers and a positive and professional work environment.
  •     Contributes to a team effort and accomplishes related results as required.
  •     Performs outstanding internal/external guest service by interacting and assisting guests and co-workers. 
  •     Performs other duties as required.

    • Minimum Qualifications

    Education And Experience

    High School diploma or GED plus three (3) years of experience in law enforcement, security or surveillance; one (1) of the three (3) years must have been in a supervisory or lead officer capacity.  Experience in the gaming industry preferred. Must be 18 years of age or older. No felony, theft, or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license; and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •     Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a Casino environment.
  •     Knowledge of applicable state, county, local laws, regulations, and requirements.
  •     Knowledge of basic computer and keyboarding skills. 
  •     Ability to establish and maintain effective working relationships with staff.
  •     Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
  •     Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
  •     Ability to perform in a professional appearance and manner.
  •     Ability to analyze situations and adopt appropriate courses of action.
  •     Ability to exercise independent judgment.
  •     Ability to demonstrate excellence in everything, and continually seek improvement in results.
  •     Ability to work extended hours and various work schedules.
  •     Ability to perform in a professional appearance and manner.
  •     Ability to maintain a clean driving record.
  •     Ability to use good judgment and foresight.
  •     Ability to obtain and maintain First Aid and CPR certification.

    Physical Demands

    While performing the duties of this job, the employee regularly is required to walk and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Must be able to pass a fitness test or standard fitness test.

    Work Environment

    Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend, holiday work may be required. Extended hours and irregular shifts may also be required.

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    Desert Diamond Casino Sahuarita

    1100 W. Pima Mine Road

    Sahuarita, AZ 85629

    Casino
    Managed By Desert Diamond Casinos

    Desert Diamond Casino Sahuarita

    Desert Diamond Casino Sahuarita  features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar. 

    Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

    The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events. 

    Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.  

    Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games.  If your expertise is in F&B, we have positions in varied food outlets and culinary.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities. 

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