JOB PURPOSE

This position is responsible for monitoring the data from all revenue generating centers to protect company assets.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Directs assigned staff in compliance with all applicable internal policies, procedures, gaming regulations and external agency requirements.
• Sets schedules and job duties while maintaining hours for proper staffing.
• Provide accurate data to other departments and management on operations and revenue performance of the casino.
• Provide analysis of operations, marketing, staffing sales and general performance of the casino.
• Insure all audits are performed to provide accuracy in accounting and reporting of revenue and issues audit exceptions as necessary.
• Maintains the highest level of confidentiality.
• Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Deal tactfully with guests when handling unexpected situations, finding solutions that ensure customer satisfaction with minimal financial impact on Casino operations.
• Communicates effectively with co-workers, management and guests.
• May be required to perform additional duties and responsibilities as assigned.

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Educational/Experience:

• Bachelor’s Degree in Accounting or Business Administration and 2-4 years of casino experience or equivalent combination of education and experience. Must have one (1) year experience in a supervisory role.
• Must be extremely numbers orientated and computer literate with superior spreadsheet skills.
• Ability to learn and use other software used to monitor casino operations.
• Must be reliable, punctual and cooperative with co-workers and managers.
• Maintain a professional and even tempered demeanor in a high stress environment.
• Ability to work in areas containing high noise levels and second hand smoke.
• Ability to read, write and understand English.

MATHEMATICAL SKILLS

• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

LICENSING

• Must be able to qualify for any and all licenses or permits required by local, State, Federal and/or Wyandotte Nation law.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift, push, pull, or carry 50lbs in emergency situations.
• Ability to function in a smoking environment. 
• Employee smoking is restricted to outside location and during break times.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise levels in the work environment are constant.
• Ascend/descend flights of stairs to access office and break areas throughout work day.
• Ability to sit, stand, and walk for entirety of shift as required to conduct normal assigned duties.
• Efficiently function in an environment with blinking/blinding lights.