Responsible for the direction, coordination and overall leadership activities of the Human Resources department by performing a full range of Human Resource duties to include, but not be limited to, technical advice, procedural assistance and processing personnel transactions. The Human Resource Manager will also be responsible for developing, implementing and administering policies, assuring compliance with federal and Tribal labor laws, fostering a positive team relation, managing a proactive recruitment program and participating in the research and implementation of the benefit programs.

MAJOR DUTIES AND RESPONSIBILITIES

• Direct and initiate Human Resource functions relating to position management, recruitment and staffing, employee relations, personnel records and reports. Provide general technical assistance on human resource rules, regulations, and procedures.
• Maintain administrative and human resource manuals. Assist with compliance in Casino Team Member Handbook policies, Affirmative Action and Equal Employment Opportunity.
• Serve as a source of information for management in the policy and procedural requirements pertaining to all phases of Human Resource actions. Provide procedural advice concerning the application of laws, policies and regulations; anticipate and identify inter-related problems; and search for solutions.
• Provide guidance to supervisory personnel involved in accomplishing performance evaluations and disciplinary actions. Contain controls for timely completion of performance appraisals.
• Research and provide advice and guidance in the application of a wide variety of rules and regulations governing the technical aspects of Human Resource, benefits and salary fields. Keep abreast of new or changes in policies, etc.
• Responsible for keeping informed on personnel laws and maintaining resource files on laws and regulations. Distribute new or pertinent information to Managers and supervisors regarding laws and regulations.
• Maintain and organize the grievance files. This includes, but is not limited to, notification of the grievance committee, maintenance of files, preparation and distribution of memos, letters, and other information related to the grievance procedure.
• Manages the maintenance and updates of all team member files and database. Ensure data contained in all files is complete and accurate and ensure the security of files, responsible for maintaining a high level of confidentiality of all personnel files.
• Develop and manages an effective filing system which includes maintaining accurate records of Family Medical, accrued vacation, and sick leave for all team members.
• Assist with updating and revising job descriptions, this includes format, content, and salary scale.
• Manage the preparation of job files, placed classified ads, ensure position descriptions are sent out for posting, log of applications received, setting of interview panels and notification, and all recruiting duties are accomplished.
• Manage the orientation for all new Casino Employees.
• In conjunction with the Chief Financial Officer, develop and coordinate employee benefits package and plan components, including medical/dental, retirement, Employee Assistance Program, and other benefits.
• Manage and assist team members in completion of enrollment forms to all benefit companies.
• Manage Worker’s Compensation program to aid injured Team Members and comply with safety rules.
• Counsel Team Members and managers to resolve conflicts to foster a sound working environment, uphold policies, and reduce turnover.
• Administer Alcohol and Drug Screening program as well as organizing annual random Screens.
• Conduct surveys and keep information on turnover and recruitment costs.
• Identify current and future operational plans to improve human resources procedures and systems.

ADDITIONAL DUTIES

• Adheres to Casino standards for guest service and confidentiality.
• Refers guest problems or complaints to appropriate supervisors according to Casino policies.Reports and documents any observed or known safety hazard, conditions or unsafe practices and procedures to management immediately.
• Performs other job-related duties as directed.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of KLA-MO-YA Casino and of the Human Resource Department in order to provide the technical advice and services needed.
• Knowledge of the rules, regulations and procedures used to accomplish various Human Resource functions including classification, staffing, employee benefits, employee relations and employee development.
• Knowledge of employee benefit program rules, regulations, procedures, content, options, etc.
• Knowledge of federal laws, regulations, decisions, guidelines, etc.
• Ability to interpret complex regulations, procedures, and laws.
• Possess good public and interpersonal relationship skills and the ability to establish cooperative linkages among employees to assist in resolving interpersonal misunderstandings, conflicts, etc.
• Ability to establish and maintain effective human resource relationships in a work situation with supervisor, co-workers, and the public. Must be able to communicate with people of different managerial, economic, cultural, ethnic, and educational backgrounds.
• Ability to use sound judgment in establishing work priorities requiring successful completion of corporation goals; ability to handle heavy workload to meet objectives.
• Ability to maintain confidentiality of records and information pertinent to the nature of the work.

SUPERVISORY CONTROLS

Work is performed under the direct supervision of the General Manager who provides general instructions. Work is assigned in terms of functional/corporation objectives. The supervisor assists with unusual situations that do not have clear precedents or when clarification or interpretation of policies/regulations are in question.

Assignments are performed according to various established procedures using set standards. New assignments are provided in detail, as well as changes in current procedures. The supervisor will provide general instructions on policy and/or procedure changes and reporting requirements and will set overall objectives and priorities. Employee performs daily assignments independently, resolving normal questions and problems according to established procedures and past experience and precedent. Unusual, new or complex assignments which require direction from past experience or precedents are discussed with supervisor; however, employee exercises initiative in solving problems by researching answers.

QUALIFICATIONS, EXPERIENCE AND EDUCATION

• High School Diploma or Equivalent. REQUIRED
• Bachelor’s Degree in Business Administration or related field; emphasis in Human Resources Management preferred; or equivalent, job related experience may be substituted. Consideration will be given to an equivalent, relevant combination of education/experience in a managerial role, equal to 5 years. Experience must show demonstrated knowledge and skill in the areas of Human Resource, pay and benefits administration. REQUIRED
• Non-Indians must be at least twenty-one (21) years of age. REQUIRED
• Prior Human Resource experience in a Casino. PREFERRED
• Experience and knowledge of federal laws regulating Human Resources, salary, and benefits. REQUIRED
• Computer experience, with knowledge of various software programs. REQUIRED
• Spreadsheet application. PREFERRED
• Must be responsible, dependable and maintain strict confidentiality of information. REQUIRED
• Ability to make decisions, exercising judgment based upon previous training, experience and instructions. REQUIRED
• Must submit to and clear an Alcohol/Drug Screen. REQUIRED
• Must be Licensable by the Klamath Tribes Gaming Regulatory Commission. REQUIRED
• Indian Preference will apply.