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DDM Club Supervisor

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Compensation: $16.00 - $18.00 / hour

The opportunity

Delaware North Sportservice is hiring a seasonal Front of House Lead to join our team at Progressive Field in Clevelan, Ohio. If you have a passion to work in a collaborative team, pull up a chair to your new career. As a Front of House Lead, you will have excellent time management and guest services skills, as well as the ability to effectively oversee the seamless operation of all front of house tasks. Apply today to start your new journey.

Pay

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Train and help supervise, servers, bartenders, hosts, food runners and document job performance, conducting pre-shift meetings, ensuring the club is set up in a timely manner and appropriately stocked for the day’s operations
  • Assist with close down of club, ensuring that all locations are cleaned, and team members follow closing procedures
  • Ensure standards of sanitation and cleanliness are maintained throughout the bar, swing suites, and restaurant
  • Ensure inventory is accurately completed on time

More about you

  • Experience leading a team and working front of house in a restaurant
  • Ability to successfully manage priorities, time, and team members
  • Capacity to work days, nights, and weekends
  • No high school diploma or GED required

Physical requirements

  • Standing, walking, bending, reaching, and repetitive motions for length of shift, possibly walking up and down stairs
  • Ability to lift, balance, and move large food trays, weighing up to 35 lbs
  • Visual acuity and hearing sufficient to take orders and prepare checks

Shift details

Day shift
Evening shift
Holidays
Monday to Friday
Evenings as needed
Weekends
8 hour shift
10 hour shift
Event based
Overtime as needed

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Delaware North at Progressive Field

2401 Ontario Street

Cleveland, OH 44115

Regional Office
Managed By Delaware North

Delaware North at Progressive Field

Who we are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball’s Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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