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Housekeeping Lead

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Compensation: $16.00 - $18.00 / hour

The opportunity

Delaware North Gaming is seeking afull-time Housekeeping Lead to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeping Lead you are responsible for overseeing the total cleanliness of all rooms.

Pay

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
  • Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
  • Acts on assignments received from the Housekeeping Supervisor.
  • Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
  • Informs the Housekeeping Supervisor of needed supplies and creates purchase orders as needed.
  • Keeps the Housekeeping Supervisor informed of pertinent information pertaining to the department.
  • Assists in the direct training program of the new housekeeping employees.
  • Completes the daily housekeeping report.
  • Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.
  • Provides for a safe work environment by following all company safety and security policies and procedures.
  • Will perform cleaning duties on slower day or when staff shortages occur.
  • Other duties as assigned.

More about you

  • Housekeeping experience required.
  • Must be at least 21 years of age.
  • Previous supervisory experience.
  • Previous commercial cleaning and/or guest service experience preferred.
  • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.
  • Ability to work quickly under pressure.
  • Ability to follow direction and instructions.
  • Ability to read in English and ability to print and speak simple sentences.
  • Ability to make simple addition and subtraction calculations.
  • No high school diploma or GED required.

Physical requirements

  • Frequent walking and standing for entire length of shift.
  • Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
  • Use of hands to operate cleaning equipment and complete scrubbing/washing duties.

Shift details

Day shift
Monday to Friday
Weekends
8 hour shift
Overtime as needed
Evening shift

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Southland Casino Hotel

1550 N. Ingram Blvd.

West Memphis, AR 72301

Casino & Hotel
Managed By Delaware North

Southland Casino Hotel

Southland Casino Hotel, located in West Memphis, Arkansas, features a 113,000-square-foot gaming floor with 2,400 slot machines, 50 live table games, a high-limit room, sports-betting, as well as a full range of dining options, and hotel rooms.

The new 300-room, 20-story hotel offers12 penthouse suites, and covered parking garage with over 1,400 spaces. Guests can dine in a variety of bars and restaurants, which include The Kitchens – a unique buffet experience, Ignite Steakhouse, The Fry House, The Grind, Seasons Cafe and the Sports Bar & Grill and enjoy cocktails at theChairman’s Bar, Charred Oak Bourbon Bar and the Ignite Steakhouse Bar.

As a Southland Casino team member, you will enjoy a menu of benefits and training programs enabling you to grow personally and professionally by learning from the best-in-class hospitality industry mentors. 

You will create unique connections with your teammates who come from diverse cultures and backgrounds to provide unforgettable moments for guests.

Southland has long been a pivotal fixture of the West Memphis community, strongly supporting the community with jobs, business stability, and economic contributions. It has consistently won awards for its outstanding community service, including millions of dollars donated to neighborhood charities and educational institutions. Southland is owned and operated by Delaware Northa global leader in hospitality and entertainment and one of the most innovative gaming operators in the country, creating regional casino destinations with video gaming machines, table games, poker rooms, racing simulcast centers, restaurants, lounges, nightclubs, sports bars, event centers, retail shops and hotels.