Description

Derby City Gaming Downtown, a Churchill Downs Incorporated historical horse racing entertainment venue, seeks passionate, dynamic individuals to join our team. Whether you're interested in customer service, gaming operations, or behind-the-scenes roles, we offer a variety of career opportunities that put you at the heart of the action!

Why Work with Us?

• A Proud Legacy: Churchill Downs represents a cornerstone of Kentucky's rich heritage, and at Derby City Gaming Downtown, we are proud to carry on that legacy. Be part of a company that’s rooted in excellence and tradition.
• Unique Entertainment Venue: We house about 500 state-of-the-art historical racing machines, along with three unique bar concepts: a main-level sports bar with a stage for live music and entertainment, a premium bourbon library, and an elegant wine and charcuterie lounge.
• Career Growth: We believe in investing in our Team Members by offering opportunities for advancement and development.
• Exciting Work Environment: Work at the heart of the vibrant Downtown area in a fun and engaging atmosphere where no two days are alike.

FUNCTION

The Gaming Attendant is responsible for serving as an ambassador for guests by assuring quality guest service and a favorable gaming experience through payouts and general assistance as it pertains to the gaming floor.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Attend to and address guest needs and inquiries in a timely manner.
• Witness, approve, perform and verify gaming jackpots and fills.
• Monitor gaming activities in assigned area for gaming cheating or unusual activities.
• Keep work area in a clean and orderly manner.
• Provide change to guests.
• Account for change bank funds according to the cash handling policy.
• Make minor repairs to the gaming machines.
• Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
• Monitor for suspicious transactions as defined by the BSA.
• All other duties as assigned

STANDARDS OF PERFORMANCE

• Maintaining positive and productive relationships among all Team Members and guests.
• Oral and written communication skills
• Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION, TRAINING, AND EXPERIENCE

• A high school diploma or GED equivalent
• One year of guest service experience in a gaming industry is preferred.
• Ability to obtain a valid Racing License

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

#DCGD

Qualifications

Guest service experience in a gaming industry

Education

• High School (Preferred)

Experience

• Preferred

  1 years:

  Guest service experience in a gaming industry