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Catering Operations Supervisor

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Compensation: $20.00 to $23.00 per hour

The opportunity

Delaware North Parks and Resorts is searching for a full-time Catering Operations Supervisor to join our team at Kennedy Space Center in Merritt Island, Florida. As Catering Operations Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members.

If you crave working with a dynamic team at an iconic location, apply now.

Pay

$20.00 – $23.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests. 

  • Health, dental, and vision insurance*
  • 401k with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • 12 complimentary tickets and 4 parking passes per year to share with friends and family
  • Attraction share program with 5 visits per year with up to 3 guests at discounted rates to popular Florida attractions
  • Rewards and recognition program with cool gifts and merchandise
  • Referral bonus – earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible team members, part-time team members must earn eligibility

What will you do?

  • Work with management team to train and supervise Front of House catering associates and observe job performance.
  • Utilize Banquet Event Order (BEO) to confirm proper event set up.
  • Ensure all food presentations and displays meet company standards.
  • Ensure responsible alcohol service and reports any violations.
  • Follow health and safety guidelines at all times.
  • Fulfill guests needs quickly and efficiently, handle complaints effectively
  • Assist team with monthly inventory.
  • Other duties as assigned. 

More about you

  • Must be 21 years old and have a minimum of 6 months to 1 year of catering experience in a hotel, full-service restaurant, catering facility, or club environment required.
  • Must have supervisory experience required.
  • Excellent guest service skills.
  • Detail-oriented with strong organizational skills and able to follow job procedures and manager instructions.
  • Ability to work accurately, efficiently, and courteously in a high-pressure environment.
  • Good leadership and training skills; ability to teach others as well as delegate tasks.
  • Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences.
  • Basic math and computer skills; ability to accurately account for cash and inventory.
  • Ability to work varied schedules including nights and weekends as events demand.
  • Must have ServSafe Certification or be able to obtain it within 30 days of employment.

Physical requirements

  • Ability to lift to 50 pounds for set-up, service, and clean-up.
  • Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
  • Ability to work in variable outdoor temperatures required.

Shift details

Day shift
Evening shift
Holidays
Overnight
Weekends

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Delaware North at Kennedy Space Center Visitor Complex

State Road 405

Orlando, FL 32899

Regional Office
Managed By Delaware North

Delaware North at Kennedy Space Center Visitor Complex

Who we are

The Kennedy Space Center Visitor Complex is the visitor center at NASA’s Kennedy Space Center in Florida. We offer our team members discounted meals, wellness rewards programs, and a 4-week on-the-job training program. Friends and family perks include up to 12 complimentary tickets with 4 parking passes per year to share. Additionally, team members receive 5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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