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Poker Shift Manager
(Table Games)
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
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Poker Chip Runner
(Table Games)
The primary responsibility of the Poker Chip Runner is to efficiently and accurately manage the transfer and delivery of poker chips and related supplies to and from poker tables, ensuring smooth game operation and guest satisfaction. This role supports the Poker Room team by maintaining chip inventory, assisting with tournament setups, and providing exceptional guest service. The Poker Chip Runner plays a vital role in maintaining game flow and ensuring that all tasks are performed in a timely, professional, and courteous manner. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.
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Accounting Clerk – Accounts Payable
(Finance/Accounting)
The Accounting Clerk I position performs day-to-day full cycle accounts payable transactions to ensure accurate and timely payment processing. Maintains confidentiality of all privileged information. All duties are to be performed in accordance with departmental and Magic City Casino policies, practices, and procedures.
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Call Center Agent I - Bilingual
(Guest Services)
Within Wind Creek, the Teleservices Agent is the first point of contact and sets the tone for all guest experiences. The Teleservices Agent works in a digital omni channel environment answering multiple forms of communication including inbound and outbound calls, SMS messages, chat messages and emails for all Wind Creek properties. The Teleservices Agent utilizes multiple systems to provide information to callers. Agents will also identify and take action for any opportunities to sell and book reservations at the Wind Creek properties. These individuals actively promote the properties and amenities on each call to leave the caller with as much information about Wind Creek Hospitality as possible. The Teleservices agent represents the company positively by providing a warm greeting, maintaining a positive upbeat tone throughout all calls and checking for satisfaction before ending each call.
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