Description

Job Overview

The primary responsibility of the Poker Chip Runner is to efficiently and accurately manage the transfer and delivery of poker chips and related supplies to and from poker tables, ensuring smooth game operation and guest satisfaction. This role supports the Poker Room team by maintaining chip inventory, assisting with tournament setups, and providing exceptional guest service. The Poker Chip Runner plays a vital role in maintaining game flow and ensuring that all tasks are performed in a timely, professional, and courteous manner. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

• Responsible for selling and buying chips to and from the poker players.
• Maintains a daily bank and replenishes it as needed.
• Assumes the responsibilities of the Poker Brush as required.
• Assumes the responsibilities of the Poker Cashier as required with a maintained bank.
• Answers telephone within the cardroom and handles all Poker related inquiries
• Assists in collecting seat cards and adding players to games list.
• Adhere to and complies with both departmental and overall property policies and procedures.
• Other duties and responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

• High School Diploma or GED required. Candidates currently enrolled in a GED program must successfully complete it within 6 months of their start date as a condition of continued employment – required
• Poker School Certification - preferred
• 1+ years of poker experience – preferred
• Demonstrated ability to communicate effectively, both verbally and in writing in both English and Spanish- preferred
• Must have the ability to explain and operate poker gameplay and tournament procedures
• Must be able to follow directions with minimal supervision
• Ability to stand, stretch, bend, and kneel for extended periods without restriction
• Ability to perform well in a fast-paced, busy, and sometimes stressful environment, maintaining physical stamina and a positive, professional attitude
• Must be able to lift or carry a minimum of 10 pounds unassisted
• Maintains a positive attitude and interacts with guests in a friendly and respectful manner
• Capable of handling stressful situations with tact, politeness, and professionalism
• Must be willing to work flexible schedules, including nights, weekends, and holidays
• Willingness to travel and participate in required or recommended training
• Willingness to work in a smoke or secondary smoke environment
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Florida Statues and remain in good standing with the Florida Gaming Control Commission as a requirement for this position

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.