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Banquet Server

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Position Summary

Under direct supervision of the Assistant Banquet Manager, takes food and beverage orders from the guests, prepares the beverages ordered and serves the guest. Works efficiently in a team based environment and must follow Arizona Title 4 Liquor Laws, TOGE alcohol training as well as all Tohono O’odham Gaming Enterprise (TOGE) internal controls, consistently. 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •  May presents menus, answers questions, and makes suggestions regarding food and service to patrons.
  •  Performs cash register duties as needed.
  •  Provide a positive dining experience for guests according to brand standards.
  •  Serves courses from the kitchen and service bar areas.
  •  Tends to patrons, responds to any additional requests, and determines when a meal had been completed.
  •  Keeps floors and work area clean.
  •  Sets up for events and strike/reset after the event.
  •  Takes orders and prepares beverages for guests.
  •  Responsible for the cleanliness and sanitation of the entire work area.
  •  Performs any and all other duties as assigned including, but not limited to the following: seating guests, bussing and setting table, and keeping the floor clear of debris.
  •  Maintains good communication with team members and maintains a positive and professional work environment.
  •  Works in other areas of food and beverage as needed.
  •  Contributes to a team effort and accomplishes related results as required.
  •  Performs other duties as assigned.
  • Minimum Qualifications

    Education And Experience

    High School Degree or GED preferred, plus1 year recent experience in Food & Beverage tableside service and/or bartending preferred. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

    Knowledge, Abilities, Skills, And Certifications

  •  Knowledge of dining and food maintenance operations and guest service.
  •  Knowledge of all menu items including entrees, side dishes, beverages and deserts. 
  •  Ability to obtain a Food Handlers card.
  •  Ability to obtain TIPS certification.
  •  Ability to communicate, read, and write clearly in basic English.
  •  Ability to demonstrate outstanding guest service at all times.
  •  Ability to service guest in a professional appearance and manner.
  •  Ability to follow instructions and work in a stressful and busy environment. 
  •  Skill in providing excellent guest service.
  •  Skill in utilizing computer equipment and Point of Sale (POS) systems.
  •  Ability to learn beverage service and bartend as needed.
  •  Ability to train house persons and banquet staff.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl.  The team member must have the ability to move up to 100 pounds and frequently lift up to 50 pounds. Physical stamina and proper attitude to work under pressure at a fast pace are essential.

    Work Environment

    Work is generally performed in the casino’s banquet areas, outside areas, and kitchen area with exposure to heat, cold, fumes and steam and casino setting with exposure to second-hand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work will be required.  Extended hours and irregular shifts will be required.   

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    Desert Diamond Casino Sahuarita

    1100 W. Pima Mine Road

    Sahuarita, AZ 85629

    Casino
    Gestionado Por Desert Diamond Casinos

    Desert Diamond Casino Sahuarita

    Desert Diamond Casino Sahuarita  features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar. 

    Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

    The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events. 

    Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.  

    Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games.  If your expertise is in F&B, we have positions in varied food outlets and culinary.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities.