Description

Job Overview

Our Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. To support our commitment to quality, we want to advance our quality assurance efforts. We're looking for an experienced professional who drive can engineering quality strategy, planning, automation, and execution across a cross-functional client and service team.

Purpose

Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

• Lead a team of internal and external testers
• Facilitate setting the quality bar for products and services
• Set expectations for Testers and evaluate their performance
• Supervise day to day Tester activities
• Communicate with multiple stakeholders to facilitate the flow of information
• Drive test automation strategy and execution
• Use data/telemetry to find issues and drive improvements
• Escalate issues to appropriate owners to ensure issues are actioned
• Improve team processes strategically and based on feedback

Required (Please Ensure You Meet The Listed Requirements Prior To Applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Bachelor's Degree in Computer Science or Related Field AND two (2) years Supervisory experience- required
  • OR Four (4) years' experience in a Management position- required
  • OR Three (3) years' experience in a Supervisory position with Wind Creek Hospitality- required
• Five (5) years of testing experience with at least one (1) year experience managing people- required
• Experience troubleshooting rich client applications and services- required

Preferred

• Experience creating and driving quality strategy
• Experience writing test plans spanning clients and services
• Experience automating test cases and execution
• Experience coaching early in career testers
• Experience partnering well in a cross-functional team
• Excellent written and verbal communication skills
• Experience using product/service telemetry to discover issues
• Ability to build consensus within a cross-functional team
• Ability to give actionable feedback on product implementation
• Experience working on video games or casino style games
• Willing to travel and participate in training and meetings as needed
• Willingness to work flexible hours when needed
• Must have a valid and current State Driver's License and an insurable driving record for purposes of driving company vehicles as required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have a Pennsylvania and/or Illinois Gaming License (or the ability to obtain and maintain a license) as a requirement for this position as requested
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.