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Dual Rate Dealer / Floor Supervisor

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Description

The Dual Rate Dealer/Floor Supervisor position is responsible for working in a dual capacity position while providing superior guest service. Duties for this position include but are not limited to: 1) Table Games Dealer: Greets patrons of the casino, handles buy-in and payoff transactions and deals table games while adhering to department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued. 2) Floor Supervisor: Oversees the games in progress, along with customers and employees in assigned sections. Ensures company assets are safeguarded, issues playing cards and dice for any irregularities during shifts and tends to any guest issues or questions. Additional duties include handling guest buy-ins and payouts, tracks and rates players, and enforces rules and regulations established by casino. Performs additional job duties as assigned by the department manager.

This position starts at $16.76/hr plus tips with dual rate to $33.54/hr and increases to the standard $16.76/hr dual rate plus tips with dual rate to $35.10/hr at successful completion of 90-day orientation.

This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

Education:

  • High School Diploma or GED equivalent required
  • Satisfactory completion of dealer’s training school or Casino approved equivalent
  • Proven abilities as Casino Dealer

Experience & Requirements:

  • At least two years of dealing experience is required
  • Must be able to deal and supervise at least two types of table games (Blackjack, Roulette, and Craps)
  • Must exhibit leadership qualities with growth potential
  • Must be able to effectively use Windows PC and MicroSoft Office Suite

Physical Requirements:

  • Ability to stand for longer than 8 hours
  • Must be able to tolerate a smoke filled environment

Additional Requirements:

  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

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Emerald Queen Hotels & Casinos

5700 Pacific Highway E

Fife, WA 98424

Casino & Hotel

Emerald Queen Hotels & Casinos

Click here to hear what our employees think about working with us!

The Emerald Queen Hotels & Casinos are located between Seattle and Olympia, Washington, right off I-5. The Casinos in Tacoma and Fife are owned by the Puyallup Tribe, who are known for "generous and welcoming behavior to all people.” They value their members and employees, to whom they attribute their continued success.

The Emerald Queen Hotel & Casino (Fife) is a popular local spot as well as a favorite concert and entertainment destination in the Pacific Northwest region. Amenities at EQC Fife include over 2,300 slots, 103 hotel rooms, and a voluminous 25,000 square foot multi-purpose event space and ballroom.

5700 Pacific Highway E
Fife, WA 98424
Telephone: (253) 594-7777

The Emerald Queen Hotel & Casino (Tacoma) is the location of the second EQC property - a $400 million project that opened in June 2020. Our brand-new facility boasts a Vegas-style gaming floor complete with over 2,100 slots, more than 60 table games, 155 hotel rooms and suites, six dining venues, and a 250-seat sports bar.

2920 E R Street
Tacoma, WA 98404
Local: 253-594-7777
Toll Free: 888-831-7655

EQC Tacoma features traditional and contemporary Coast Salish artwork and architectural elements designed by Puyallup tribal members. Keeping the environment in mind, building elements using recycled materials and architecture designed to meet or beat the State’s energy code requirements were thoughtfully executed during construction.

EQC Tacoma is also the home of the Emerald Queen Event Center, a state-of-the-art indoor event space with stadium seating capacity for 1800+ concert-goers.

Hotel and Casino
Whether our guests are looking for an escape from the “every day” or a fun-filled adventure, the Emerald Queen Hotel & Casino is the perfect destination where guests can indulge with exceptional hospitality, divine dining and countless entertainment options.

Our exceptional guest rooms are adorned with an inviting balance of classic and contemporary furnishings and high speed internet connections, 27” televisions with cable and movie channels. We offer spacious suites complete with luxuriously comfortable beds, sleeper sofas and separate gathering areas.

Dining
The food and beverage venues at both of the Emerald Queen Hotel & Casino locations are exquisite. 

The Emerald Queen Hotel & Casino in Tacoma features the International Restaurant, International Surf & Turf Buffet, Asian Garden Café and Palace Deli. The International Restaurant is located upstairs in the center of the casino. The menu at the International Restaurant features selections ranging from Gourmet Chinese, American and Continental cuisine. Dishes such as Pacific Northwest Wild Salmon and Porterhouse Steak and Lobster Tail are prepared to perfection.

At the Emerald Queen Hotel & Casino in Fife guests can enjoy divine dining and a panoramic view of Mount Rainier at the award-winning Tatoosh Grill, offering the world’s finest natural Angus beef, wild seafood, and authentic Chinese fare. The Paradise Deli serves favorites like pizza, sub sandwiches, coffee, and fresh baked goods, made with love daily right in our own bakery.

EQC Careers
Our mission is to identify outstanding employees whom we recognize & reward with exceptional benefits and training & development programs to promote advancement in our gaming/hospitality properties.

We want to place the right person in the right position to create positive guest experiences in a way that beautiful casino design and flashing game lights cannot. In short, we're looking for team members who are genuinely interested in creating a fantastic guest experience at the Emerald Queen Hotel & Casinos. If you are that person, we want you on our team! 

Employees may be assigned to either of our properties in Fife or Tacoma.

Working Full-Time with the Emerald Queen Hotel & Casinos, you not only receive 100% paid medical, but many other benefits and perks as well.
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All Full-Time Employees receive:
• 100% paid Medical, Dental, Vision
• $10,000 Life Insurance Policy
• 401(k) Retirement options after 90 days of employment with up to 6% company match
• 18 paid flex days per year (maximum accrual of 31 days per year after 12 years)
• Employee Assistance Program
• Supplemental Insurance option through voluntary payroll deduction

Extra Board/On-Call
All Extra Board/On-Call employees receive:
• 401(k) Retirement options after 90 days of employment with up to 6% company match
• Employee Assistance Program
• Supplemental Insurance option through voluntary payroll deduction

All Employees
In addition to benefits listed above, all employees receive free meals in our employee dining rooms, free parking, 20% employee meal discounts in all casino restaurants, a great employee recognition program, and much more!

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