Summary

Responsible for the overall management of the Slots Department. Assists with establishing and directing the Internal Controls and Policies and Procedures while maximizing slots profit by constantly testing new machine floor configurations and ideas as authorized. Seeks to minimize loss through the daily review of slot performance reports, constant training of employees, through timely maintenance of equipment and through surveillance of suspicious persons and/or events. Protects the integrity of the casino and ensures that the department goals are achieved and maintained within all regulatory guidelines. Meets all approved budget requirements.

Supervisory Responsibilities

Directly manages the Slot Manager and the Slot Technology Manager who supervise employees in the Slots Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Enforces the mission statement of the Salt River Gaming Enterprises.
• Directs the Slots Department in such a manner as to ensure maximum annual profit.
• Develops and institutes marketing promotions in conjunction with the Chief Operating Officer and Chief Marketing Officer which includes prize give-a-ways, jackpot funds and tournaments as well as involvement in new product/game development recommendations.
• Understands and executes responsible budget preparation.
• Maintains business forecasting, work schedules and payroll for all slots employees.
• Develops short and long term strategies of Slots floor layout and machine mix to maximize the profitability of Slots operations.
• Maintains current information on laws and regulations affecting slots operations.
• Ensures all equipment is regularly scheduled for preventative maintenance.
• Provides leadership and oversees the supervision of all Slots Department personnel.
• Develops all Slots performance policies and procedures, ensuring compliance with tribal, state and casino requirements.
• Implements and enforces Salt River Gaming Enterprises internal control standards and ensures all departmental policies and procedures are consistent with the most current internal control standards.
• Responsible for detecting and enforcing corrective action against cheating, fraud and disruptions as company policy dictates.
• Analyzes statistical data and financial performance data which might point to alarming customer habits, trends and machine usage.
• Makes necessary staffing recommendations to control the payroll variable.
• Routinely strives to build and maintain rapport with customers by handling disputes and making every effort to achieve customer satisfaction.
• Is dedicated to the recruitment and training of tribal members consistent with the casino’s Community and Indian Preference guidelines.
• Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.
• Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Salt River Gaming Enterprise, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls.

Education and/or Experience

College degree; 10 years of equivalent slots experience in a managerial role; 3 years slot machine technology experience; or equivalent combination of education, training and experience.

Computer Skills

Must have excellent PC skills and a working knowledge of SDS systems. Must be proficient using Microsoft Office applications.

Other Qualifications

Must have strong casino, leadership, analytical, budgetary, managerial and administrative skills. Must have knowledge of casino rules, procedures and regulations pertaining to Slots operations. Must have knowledge of all tribal, state and federal regulations governing slot machines and their operation. Must be able to get along with co-workers and work as a team across departments and levels of management. Must present a well-groomed appearance.

Language Skills

Must be able to read, write, speak and understand English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; secondary smoke and risk of electrical shock. The noise level in the work environment is usually loud.