Description

Performs an array of hand, feet and nail services including manicures, pedicures, nail extensions and paraffin treatments.

Principal Duties & Responsibilities

Enhances the guest experience by providing exceptional service.

Greets all guests entering salon.

Performs a variety of services: regular manicures, French manicures, paraffin treatments hands and feet, polish changes, pedicures, nail fills and repairs.

Promotes the products used in services and treatments to stimulate retail sales.

Educates patrons on service(s) being performed.

Monitors treatment areas for cleanliness.

Assists in monitoring cleanliness of locker rooms, picking-up when necessary.

Adheres to department and property policies and procedures.

Maintains equipment and uses proper amounts of product to assist with cost controls

Keeps service area stocked, cleaned, and sanitized.

Knows and understands all services and products while educating and training guests in these areas.

Maintains knowledge of property information, including memorabilia.

Performs prep work and properly cleans and restocks work area as required.

Communicates to management any and all occurrences involving staff or guests in the spa or salon that require attention.

Maintains a positive attitude and contributes toward a quality work environment

Attends, participates in and supports training and staff meetings for the spa

Speaks positively when talking with guests and co-workers

Re-stocks towels and supplies.

Reports any guest issues to management.

Monitors treatment areas for cleanliness.

Assists in monitoring cleanliness of locker areas, picking-up when necessary.

Provides tours through the facility disseminating information pertaining to product & services available.

Performs other functions as necessary or as assigned by management.

Other Duties & Responsibilities

Upholds the Mission Statement – We create authentic experiences that rock.

Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.

Lives by the Hard Rock Values!

Maintains knowledge of property information & memorabilia.

Knowledge, Skills, And Abilities Required

A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.

B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc.

C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)

High school diploma or GED

Current Mississippi Board of Cosmetology license.

1 year experience as a practicing Nail Technician preferred.

must be well versed in a variety of nail care treatments

High energy level.

Excellent interpersonal skills.

Must project a professional and positive image.

Ability to effectively sell spa & salon products and services.

Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.

Ability to work a flexible schedule.

Ability to handle and carry out instructions.

Excellent interpersonal and communication skills.

Must be able to communicate clearly and effectively with all Hard Rockers and guests.

Ability to understand and promulgate written memos, instructions, regulations.

Training

All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training

General Employee Safety Training

Hazard Communication

Responsible Gaming Awareness Training

Title 31 Introduction and Overview

Title 31 SAR Incident Reporting Awareness Training*

Sexual Harassment Awareness for Frontline

Working Conditions

Physical Demands How Often Environmental Conditions How Often

Standing R Extreme Cold R

Walking O Extreme Heat R

Sitting C Temperature Changes R

Lifting O Wet R

Carrying O Humid R

Pushing R Noise O

Pulling R Vibration R

Climbing R Hazards O

Balancing R Atmospheric Conditions R

Stooping R Cigarette Smoke R

Kneeling O

Crouching O

Crawling R

Reaching O

Handling O

Grasping O

Feeling O

Talking C

Hearing C

Repetitive Motions C

Eye/Hand/Foot Coordination C

C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

_____ Little physical effort

__X__ Light work

_____ Medium work

_____ Heavy work

_____ Very heavy work

Qualifications

1 year experience as a practicing Nail Technician preferred.