Under the direction of the Guest Services Supervisor, the Fulfillment Associate supports coordination efforts of all operational aspects for special promotions and events to include but not limited to staging and product distribution. The Fulfillment Associate is responsible for delivering safe and elevated service to ensure a Best in Class guest experience.

Essential Duties & Responsibilities

1. Prepares staging and product distribution for events.  Supports physical unloading and delivery of all products to appropriate booth and/or staging area.

2. Prepares for events by processing requests and supply orders; pulling materials; packing boxes, and verifying inventory count.  Communicates vendor

shortages/overages to management promptly.

3. Ensures warehouse is kept in a clean and orderly fashion to enhance and promote safety controls.  Gathers and stages all unused pallets and prepares them for recycling.  

4. Plans/maps delivery routes to ensure efficiency and timeliness of deliveries.

5. Follows proper Department and enterprise health and safety policies and procedures at all times.  Responsible for performing duties while keeping area clear of safety hazards and adhering to safety regulations.  Accountable for reporting of any safety violations and of any real/personal property damage (including enterprise facility, equipment and structures).

6. Performs minor preventive maintenance on various departmental equipment, when necessary.

7. Performs additional job duties as assigned to support efficient operation of Department.

Education/Experience/Qualifications

• High School Diploma or GED required.

• Minimum six (6) months warehouse, customer service, or hospitality experience required.  Previous warehouse experience preferred.

• Basic proficiency in Microsoft Office (Word and Excel) required.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and Yaamava' Resort & Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!