The initial review date for this position will be July 8, 2024. Submissions received after this date may be considered at management’s discretion.

SUMMARY:

Responsible for forecasting, identifying, and monitoring the performance of the Slot Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of major duties and responsibilities for this position along with certain supportive duties. It is not all-inclusive. Other duties or responsibilities may be added.

• Coordinates Team Member compliance for Slot operations. Tracks and monitors current gaming trends through analysis of local market competition.
• Analyzes slot machine performance to ensure the Casino is performing at optimal levels and is competitive with the regional market.
• Oversees Marketing Department to increase market share and increase revenue.
• Approves and submits immediate and future objectives and plans for the department.
• Provides for the development of organizational plans that follow and enable the attainment of future objectives and plans of the Slot department.
• Provides for the analysis, evaluation, and recommendation affecting the development of changing of new or existing procedures and systems.
• Identifies and recommends changes in company policies, plans, or programs.
• Oversees all recruitment and retention of Team Members for the Slot Department.
• Trains and evaluates Team Members’ performance during their shifts, providing coaching and counseling to ensure superior guest service.
• Promotes timely and effective communication within and between the Slot Department and all other areas of the Mechoopda Casino.
• Prepares financial forecasts and allocates funds, authorizes expenditures, assists in budget planning, and monitors Slot budget to ensure effective cost control.
• Serves as an exemplar for Team Members through compliance with all Casino policies and procedures and promotes a safe and welcoming work environment.
• Maintains a positive and professional attitude at all times.
• Protects and increases the assets of the Company.
• Any other duty as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

EDUCATION and/or EXPERIENCE:

• Five years of casino or slot management experience.
• Demonstrated experience in preparing and managing multiple budgets.
• Demonstrated experience developing and maintaining external relationships with vendors and stakeholders.
• Understanding of industry standards and strategic game placement.
• Understanding of the National Indian Gaming Commission (NIGC) and State Compact.
• Knowledge of the principles and practices of effective staff management and life cycle.
• Knowledge of casino operations and Tribal and state reporting requirements.
• Bachelor’s degree in Business Administration, Management, Information Technology, or Electronics Engineering/Technology preferred.

SPECIAL QUALIFICATIONS:

• Must be professional, polite, and respectful towards all guests.
• Must be able to handle extended hours when necessary and varying shifts.
• Must be able to work with minimum supervision and have good initiative to stay productive.
• Ability to influence others in a positive manner and navigate difficult or uncomfortable interactions with staff and Team Members.
• Ability to handle confidential and privileged information with extreme professionalism.
• Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports, and legal documents and develop/recommend appropriate responses.
• Ability to respond to common inquires or complaints from guest, regulatory agencies, or members of the business community.
• Ability to effectively present information to varying levels of staff and executives.

LANGUAGE SKILLS:

• Excellent interpersonal skills with demonstrated patience, tact, and respect.
• Excellent verbal and active listening skills.
• Excellent organizational skills.
• Must be able to work from oral and written instructions.
• Must be able to read and write common vocabulary.
• Bilingual helpful but not required.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to interpret financial and accounting documents.
• Demonstrated analytical and problem-solving skills and ability to gather and interpret data, develop recommendations, and analyze results.

REASONING ABILITY:

• Multitask oriented.
• Able to effectively establish priorities and meet deadlines.
• Exceptional detail and follow-up skills.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Excellent analytical ability.
• Ability to interpret policy, procedure, and data.
• Ability to work under time constraints and exercise sound judgment.

SUPPORTIVE DUTIES AND RESPONSIBILITIES:

• Provide support to other departments and Enterprises as needed to reinforce the best interest of Mechoopda Casino.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job the Team Member is regularly required to:

• Talk or hear and interact with guests.
• Stand, walk, sit, and use hands to handle or feel objects and utilize tools or controls in confined spaces.
• Move in and around the gaming center, up and down stairs, through the parking lot, walk over uneven pavement, asphalt and dirt, or dirt walking from the building.
• To communicate verbally, observe with own eyes, and give and receive information through listening and conversing. Specific vision abilities required by the job include clear vision, peripheral vision, depth perception, and color.
• Lift up to 25 pounds with occasional lifting of 50 pounds.
• Standing, climbing, balancing, stooping, kneeling, crouching, crawling, reaching with hands and arms may also be required while performing the job duties.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those a Team Member encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position may be exposed to extreme weather conditions, such as extreme heat or cold. Other environmental considerations may also include exposure to moving mechanical parts, caustic chemicals, loud noises, high dust areas, work in high and precarious places and a risk of electric shock.
• While performing the duties of this job, the Team Member may be exposed to fumes or airborne particles associated with working in a smoking environment.
• The noise level in the work environment is usually moderate.
• The workplace is drug and alcohol free.
• Management reserves the right to add, modify, adjust, alter, and amend this job description when appropriate due to changes in the position or work environment.