Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Coordinate with other Post Production management staff to develop and maintain the Post Production department including personnel.
• Set-up, operate and maintain production and packaging equipment with minimal instruction.
• Oversee entire labeling and packaging process to ensure that products are being packaged properly, efficiently and in a safe manner per requirements.
• Assist technicians with preoperational inspections before production and packaging startups and changeovers.
• Operates the label machines properly and efficiently in order to meet production deadlines according to the daily job schedule.
• Ensures all products meet visual standards prior to shipping, as the final step in the quality control process, ensuring that lids are tightened, and labels correctly applied.
• Works to provide quality assurance oversight where the business is responsible for adhering to good documentation practices including warehouse, manufacturing processes, inspection, labeling and packaging, batch record review, batch disposition, and product distribution as applicable.
• Ensures company compliance to Standard Operating Procedures (SOPs) and regulatory guidelines.
• Scan, image, organize and maintain documents, adhering to the company’s document lifecycle procedures.
• Ensures all work is performed and documented in a timely manner and according to approved standard operating procedures and general compliance.
• Supports department supervision in oversight and prioritization of day-to-day responsibilities.
• Timely identification and resolution of events potentially impacting the Quality of products and processes.
• Reviews routine compounding, environmental monitoring and quality control data for in-process and finished products.
• Works to understand the labeling requirements for a given project and translate to a labeling plan for successful execution.
• Assists in developing on site Standard Operating Procedures, Organizing Manual Documentation, Preventative Maintenance Schedule, Quality Management Systems documentation, and etc.
• Maintains safe and clean working conditions and alerts Red Falcon Management of any issues regarding contamination/major cleaning required and educates new teams of proper sanity procedures.
• Establishes labeling deliverables, timeline, and roadmap for assigned projects.
• Loads & maintains project deliverables in tracking system.
• Proactively ensures labeling deliverables are on-time to commitment dates.
• Tracks and Report quantity management systems, batches, lots, data into Enterprise Resource Planning (ERP) Track & Trace software for accurate batch data collection.
• Utilize ERP software to ensure all stock of Laboratory Consumable items is maintained to operational levels.
• Work in conjunction with department coordinator to ensure all tasks requested to be complete on ERP software are completed as best as could be.
• Assists Red Falcon Management team in Post Production teams with related work.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility.
• Help coordinate and supervise training, assignments and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

This job does not require supervisory duties.

Education And Experience (Must Be Documented)

• High School Diploma (or GED) preferred.
• Five (5) years (or equivalent) Supervisory/Management experience.
• Minimum of three (3) years of hands-on experience in labeling and packaging.
• In-depth knowledge of strains, genetics, and nutrient requirements.
• Exceptional problem-solving and decision-making skills.
• Ability to collaborate effectively within a team-oriented environment.

Certification, Licenses And Any Additional Requirements

• Must be 21 years of age or older.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups